OR Nurse Flow Manager BWH

Duties and Responsibilities

• Directs the efficient flow and movement of perioperative patients from pre-op, ED, or inpatient unit, to the operating room, and then to PACU or inpatient unit
• Establishes effective communications with nursing management, clinical support, anesthesia floor leader, surgeon, and hospital administration to ensure efficient utilization of the Operating Room.
• Ensures that optimum utilization is maintained with minimum use of overtime and additional staff. Impact of errors could result in major revenue losses and increased personnel expenses.
• Track and communicate any actual or potential delays and trends to support institutional goals.
• Align nursing staffing numbers and skill set with surgical cases and volume at all times, paying particular notice to 3:00pm, 5:00pm, 7:00pm, and 9:00pm
• Utilize clinical knowledge and judgement to adhere to OR schedule and minimize delays which can result in loss of revenue, increase personnel expenses, and impact patient outcomes.
• Establishes and sustains successful external relationships with ancillary departments including but not limited to Pre-Op, PACU, and ICU, to assure smooth and efficient functioning of the Operating Room Schedule.
• Develops and maintains a plan of organization which facilitates congruency with organizational goals.
• Monitors the accuracy of the Epic scheduling program and interacts with Information Systems to ensure that the integrity of the system is maintained.
• Plans for additional staffing as needed and secures resources with consideration of budget impact.
• Implements and monitors adherence to personnel and departmental policies.
• Establishes and maintains an environment conducive to high morale and job satisfaction, fulfillment of staff goals, and delivery of optimum performance.
• Abide by organizational structure escalation pathways for support as needed
• Performs all other duties as assigned.

Qualifications

• Bachelor’s of Science in Nursing degree required
• Previous Operating Room Charge Nurse experience required
• Master’s Degree in related healthcare, Operations, engineering Preferred
• Knowledge of patient care and operational flow activities, as described.

Skills and Abilities

• Must possess strong interpersonal communication and negotiation skills to provide effective leadership for promoting interdisciplinary collaborative team work.
• Must possess strong analytical and organizational abilities in order to make effective decisions in an expedient manner while maintaining high quality care standards.
• Must be able to appropriately prioritize room and staffing resources based upon patient needs and established protocols.
• Must use clinical knowledge and judgement to prioritize patients in collaboration with anesthesia and surgery, as routine, urgent, and emergent
• Uses expertise and judgment in determining appropriate patient placement and defining appropriate patient scheduling.
• Must demonstrate ability to effectively communicate, negotiate, and problem solve with physician staff over scheduling and room assignments.
• Must often act as a liaison between staff and physicians in determining most appropriate resource allocation.
• Must demonstrate fair and equitable practice in assigning staff, determining overtime, and providing input into performance evaluations.
• Must be able to promote a customer-oriented philosophy among all staff within the area.
• Must demonstrate independent judgment within the scope of this position, while maintaining effective relations with outside referring organizations, internal physicians, and departmental staff.
• Ability to work under extremely stressful conditions.
• Must be able to utilize computer applications programs such as EPIC