Order Management Associate Scientist
GenScript/ProBio
Summary
This role focuses on both order design and order management for protein projects, including reviewing customer-provided sequences and placing internal orders to Molecular Biology, as well as ensuring smooth execution of protein projects within defined scope, timelines, and quality standards. The position works closely with Production, Project Management, and cross-functional teams to coordinate planning, track progress, and support efficient end-to-end project delivery in a collaborative and fast-paced environment.
Job description
Responsibilities
- Fully understand customer project requirements
- Review order details carefully and place internal GENE orders to ensure accurate project initiation and setup
- Develop and coordinate project plans within operational scope, ensuring alignment with production capacity and timelines
- Monitor and track end-to-end project progress, ensuring milestones and delivery timelines are met
- Provide regular project status updates and communicate progress clearly through email or meetings
- Identify and analyze unexpected technical issues, provide scientific interpretation, and coordinate discussions to define resolution strategies
- Collaborate closely with production, PM, and QC teams to ensure smooth execution and high customer satisfaction
- Support continuous improvement of production workflows and platform capabilities, and complete additional assignments as required by the team lead
Qualifications
- Master's degree or above
- Major in Biology or related life science disciplines
- Background in the biological or biotechnology-related industry
- Fluency in both Chinese and English is preferred
- 1+ years of relevant working experience is preferred
- Strong technical competency and communication skills
- Basic knowledge of molecular biology and cell biology; experience in recombinant protein/antibody expression and purification is a plus
Requirements
- Master's degree or above
- Major in Biology or related life science disciplines
- Background in the biological or biotechnology-related industry
- Fluency in both Chinese and English is preferred
- 1+ years of relevant working experience is preferred
- Strong technical competency and communication skills
- Basic knowledge of molecular biology and cell biology
- Experience in recombinant protein/antibody expression and purification is a plus
Company overview
GenScript ProBio is a global contract development and manufacturing organization (CDMO) specializing in advanced therapies, operating as a subsidiary of GenScript Biotech Corporation. Founded in 2020 and headquartered in Pennington, New Jersey, the company provides end-to-end CDMO services from drug discovery to commercialization, with a particular focus on cell and gene therapies, biologics, and recombinant protein drugs. ProBio's comprehensive service portfolio includes plasmid DNA manufacturing, viral vector production (AAV and lentiviral platforms), antibody discovery, mRNA vaccines, and antibody-drug conjugates. The company operates state-of-the-art GMP facilities, including a flagship 128,000 sq ft Cell and Gene Therapy Center of Excellence in Hopewell, New Jersey, which supports clinical-stage development and manufacturing. With expertise spanning CGT, antibody development, and protein therapeutics, ProBio aims to accelerate drug development timelines for biopharmaceutical innovators through proactive strategies, professional solutions, and efficient processes. The company has supported over 135 IND programs globally and employs advanced technologies to streamline therapeutic development from concept to clinic.