Orthopedic Sales Representative
Arthrex Raleigh-Durham
Summary
Arthrex Raleigh-Durham is seeking a motivated, driven, and relationship-focused Orthopedic Sales Representative to join our growing team. This position will support Wilmington, North Carolina, and surrounding areas.
Job description
The Sales Representative will work closely with orthopedic surgeons, operating room personnel, and healthcare professionals to support surgical cases, develop customer relationships, and grow territory sales. This individual will be responsible for maintaining an in-depth knowledge of Arthrex's industry-leading orthopedic product portfolio, including shoulder, trauma, knee and hip, distal extremities, biologics, and capital equipment.
Responsibilities
- Represent Arthrex Raleigh-Durham, an independent regional distributor for Arthrex, a leader in the orthopedic industry, while working with a sophisticated audience of surgeons and healthcare professionals.
- Support surgical cases by delivering, preparing, and retrieving instruments and implants to and from customer accounts before and after procedures.
- Provide exceptional customer service and technical support to surgeons and operating room personnel.
- Develop and maintain strong business relationships with orthopedic surgeons, physician assistants, nurses, surgical technologists, hospital administrators, and purchasing personnel.
- Drive territory growth by identifying new business opportunities, developing existing accounts, and consistently working toward established sales goals and objectives.
- Maintain expert knowledge of Arthrex's orthopedic product portfolio and effectively communicate product features, benefits, updates, and new product introductions.
- Support new sales initiatives and marketing strategies to position the organization competitively and achieve territory objectives.
- Identify opportunities to cross-sell additional products and introduce new technologies and solutions to existing accounts.
- Participate in ongoing sales training, product education, and professional development opportunities provided by Arthrex Raleigh-Durham and Arthrex.
- Work collaboratively with experienced sales representatives and management to develop sales strategies and maximize territory potential.
- Maintain all required hospital and surgery center credentialing requirements to ensure continued access to customer accounts.
- Maintain compliance with all applicable federal, state, and local laws, regulations, company policies, and industry requirements while upholding the highest standards of ethics, integrity, and confidentiality.
Territory
The assigned territory includes Wilmington and surrounding communities in southeastern North Carolina. Candidates should be comfortable with regular travel throughout the territory and working flexible hours to accommodate surgical schedules and customer needs.
Requirements
- Bachelor's degree required
- Minimum of two (2) years of medical device industry experience required
- Previous medical device sales, clinical support, or operating room experience strongly preferred
- Demonstrated ability to develop customer relationships and contribute to business growth
- Experience in orthopedic sales, sports medicine, or a competitive B2B sales environment preferred
- Knowledge of human anatomy and orthopedic procedures preferred
- Must be comfortable working in a surgical/operating room environment
- Strong interpersonal, communication, organizational, and relationship-building skills
- Ability and desire to learn and communicate complex technical information, anatomy, products, and surgical indications
- Advanced knowledge of Microsoft Office Suite
- Self-motivated, competitive, and results-oriented, with the ability to work independently and as part of a team
- Valid U.S. driver's license with a clear motor vehicle record
- Ability to lift up to 35 pounds on a regular basis
- Willingness and ability to travel throughout the assigned territory and support surgical cases
- Must meet applicable customer facility vaccination, health screening, and credentialing requirements by the required dates to maintain access to accounts
Company overview
Arthrex Raleigh-Durham is the exclusive agency representing Arthrex medical devices in the Triangle and Eastern North Carolina region. As part of the global Arthrex family, this regional office serves healthcare professionals across Raleigh, Durham, Chapel Hill, Pinehurst, Fayetteville, Greenville, and Wilmington, NC. The company is dedicated to advancing minimally invasive orthopedic surgery through innovative solutions, personalized service, and comprehensive medical education. With a corporate mission of "Helping Surgeons Treat Their Patients Better®," Arthrex Raleigh-Durham provides hands-on medical education, cadaveric labs, and training programs for local surgeons, residents, and fellows. The agency partners with prestigious institutions like UNC and Duke University, supporting their training programs and collaborating on resident and fellow development. Beyond clinical support, the company engages in community philanthropy through TriCoast Gives Back initiatives. Operating with a family business culture, Arthrex Raleigh-Durham maintains a team of knowledgeable representatives who work directly in operating rooms as technology consultants, ensuring healthcare professionals have access to the latest orthopedic innovations and surgical techniques.