Outbound Provider Growth Associate
Grow Therapy
Summary
We're seeking an Outbound Provider Growth Associate (PGA) who is passionate about improving access to mental healthcare and empowering providers to thrive in private practice. In this outbound-focused role, you'll proactively reach out to prospective providers - introducing them to Grow Therapy, sparking their interest, and guiding them through the initial onboarding process.
Job description
The Opportunity
We're seeking an Outbound Provider Growth Associate (PGA) who is passionate about improving access to mental healthcare and empowering providers to thrive in private practice. In this outbound-focused role, you'll proactively reach out to prospective providers - introducing them to Grow Therapy, sparking their interest, and guiding them through the initial onboarding process.
What You'll Be Doing
- Serve as the main point of contact for prospective providers, offering strategic business guidance to support them in opening and growing their private practices.
- Conduct high-volume outbound outreach (cold calls, emails, and other channels) to engage ~300 prospective providers per week and generate interest in joining Grow Therapy.
- Deeply understand Grow's mission, value proposition, and platform to tailor your approach to each provider's needs.
- Complete 10-15 intro meetings with prospective providers each week, diagnosing where they are in building their practice and guiding them toward the right next step with Grow.
- Provide excellent customer service and timely follow-ups to ensure a smooth onboarding journey.
- Build rapport quickly and cultivate meaningful relationships that earn providers' trust and inspire them to join the Grow community.
- Consistently meet and exceed outbound activity metrics and conversion KPIs, as well as broader weekly, monthly, and quarterly goals.
You'll Be a Good Fit If
- You have 1+ years of outbound lead generation experience.
- You're deeply passionate about mental health and excited to help providers expand access to care.
- You're energized by making the first move - cold calling, prospecting, and building relationships from the ground up.
- You're organized, detail-oriented, and thrive when managing a large volume of outbound outreach and follow-ups across multiple conversations.
- You adapt well to change and enjoy learning new systems, processes, and tools, including AI.
- You're collaborative, coachable, and excited to grow in a fast-paced startup environment.
- Bonus: You have prior experience in a customer-facing or sales role, particularly in healthcare or SaaS.
Requirements
- 1+ years of outbound lead generation experience
- Passion for mental health and expanding access to care
- Cold calling and prospecting skills
- Relationship building from the ground up
- Organized and detail-oriented
- Ability to manage high-volume outreach and follow-ups
- Adaptability to change and learning new systems, processes, and tools, including AI
- Collaborative and coachable
- Bonus: customer-facing or sales experience, particularly in healthcare or SaaS
Benefits
- Medical, Dental & Vision
- Life & Disability Coverage
- Free Therapy Access
- Retirement Savings
- Equity Opportunities
- Flexible Time Off
- Paid Holidays
- Winter Break
- Paid Parental Leave
- New Child Stipend
- Mental Health Flex Time
- Wellness & Development Stipend
- Commuter Benefits
- Home Office Support
- Meal Benefits
- Pet Insurance Discounts
- Global Travel Assistance
Company overview
Grow Therapy is a leading behavioral health technology company that operates an innovative online therapy platform designed to make mental healthcare accessible, affordable, and effective. Founded in 2020 and headquartered in New York City, the company has rapidly grown to become one of the largest behavioral health providers in the United States, serving over 1 million clients through a network of more than 14,000 licensed therapists and prescribers. Grow Therapy's provider-centric approach empowers independent mental health professionals by handling administrative burdens such as credentialing, billing, insurance claims, and client referrals, allowing them to focus on delivering quality care. The platform connects patients with therapists who match their specific needs based on specialty, identity, language, and insurance coverage, with many clients paying as little as $21 per session through insurance partnerships. Backed by prominent investors including Sequoia Capital, Goldman Sachs Alternatives, and Transformation Capital, Grow Therapy has raised significant funding, including an $88 million Series C round in 2024. The company is recognized for its innovative technology that reduces no-show rates by 42% for clients and 70% for providers through features like automated appointment scheduling and measurement-informed care tools.