Summary

The Outpatient Driver/Administrative Assistant is responsible for providing safe and reliable transportation for patients participating in outpatient services while supporting the daily administrative operations of the department. This position assists with patient scheduling, reception activities, medical record management, care coordination, and general office functions to promote efficient clinic operations and a positive patient experience. The Driver/Administrative Assistant serves as an important liaison between patients, providers, and support departments while ensuring compliance with organizational policies and regulatory requirements.

Job description

Position Summary

The Outpatient Driver/Administrative Assistant is responsible for providing safe and reliable transportation for patients participating in outpatient services while supporting the daily administrative operations of the department. This position assists with patient scheduling, reception activities, medical record management, care coordination, and general office functions to promote efficient clinic operations and a positive patient experience. The Driver/Administrative Assistant serves as an important liaison between patients, providers, and support departments while ensuring compliance with organizational policies and regulatory requirements.

Essential Job Duties/Responsibilities

Safely transports patients to and from outpatient appointments, groups, and approved community locations in accordance with facility policies.
Conducts vehicle inspections, maintains transportation logs, ensures vehicle cleanliness, and reports maintenance concerns promptly.
Greets patients and visitors, assists with check-in/check-out processes, and provides excellent customer service.
Schedules patient appointments, coordinates transportation requests, and manages calendars as directed.
Answers departmental phone calls, routes inquiries appropriately, and ensures timely follow-up.
Assists with medical record management, scanning, filing, chart audits, and documentation compliance activities.
Supports insurance authorization, referral tracking, and care coordination activities as assigned.
Assists with office supply management, data entry, and general administrative support functions.
Performs other duties as assigned.

Requirements

Ability to safely transport patients
Ability to maintain vehicle logs and conduct vehicle inspections
Ability to perform general office functions
Ability to manage medical records
Ability to handle insurance authorizations
Ability to provide excellent customer service

Company overview

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.