Outpatient Registration Rehab Supervisor - FT - Days - MHW
Memorial Healthcare System
Summary
Supervises daily staff activities for access personnel and functions.
Job description
Summary
Supervises daily staff activities for access personnel and functions.
Responsibilities
- Assesses quality of services delivered and facilitates staff development programs.
- Ensures staff compliance with departmental and organizational policies, procedures, and protocols.
- Determines, coordinates and supervises daily staffing assignments and levels.
- Provides direction, orientation, training, coaching, and mentoring to staff.
- Performs or assists with performance evaluations and disciplinary actions.
- Performs staff responsibilities as needed to meet departmental goals.
- Leads the handling and resolution of complex issues and complaints.
Competencies
Accountability, customer service, effective communication, leading by coaching, managing people, patient and family centered care, productive work meetings, responding to change, standards of behavior.
Additional Job Information
Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to travel from location to location with the healthcare system.
Requirements
- High School Diploma or Equivalent
- 2 years experience in a healthcare setting with some progressive lead responsibilities
- Critical thinking skills
- Effective communication skills
- Decisive judgment
- Ability to work with minimal supervision
- Ability to work in a stressful environment
- Must be able to travel from location to location within the healthcare system
Benefits
- Equal opportunity employer
- Veteran's preference
Company overview
Memorial Healthcare System is one of the largest not-for-profit healthcare systems in the United States, headquartered in Hollywood, Florida. Founded in 1953, the organization operates six major hospitals including Memorial Regional Hospital, Memorial Hospital West, Memorial Hospital Miramar, Memorial Hospital Pembroke, and the renowned Joe DiMaggio Children's Hospital. With approximately 17,000 employees, Memorial Healthcare System provides a comprehensive continuum of care ranging from primary care services to advanced tertiary and quaternary programs such as adult and pediatric cardiac transplant, bone marrow transplant, trauma care, and intensive care services. The system has earned numerous prestigious awards including recognition as a Florida Cancer Center of Excellence, U.S. News and World Report Best Hospitals for Rehabilitation, and Great Place to Work certification. Memorial Healthcare System is committed to delivering patient-centered care through innovative medical services including cancer care, cardiac and vascular services, neuroscience, orthopedics, pediatrics, and women's health services, while maintaining a strong focus on community outreach and medical education programs.