Part-Time Front Desk Receptionist - Bend, OR
Mindful Support Services
Summary
This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities.
Job description
Primary responsibilities
- Providing excellent customer service over the phone, in person, and via email
- Creating a warm and welcoming atmosphere for clients
- Managing the front desk by helping clients prepare for their visits
- Scheduling client appointments
- Supporting mental health providers with administrative requests
- Client insurance benefits verification
What you'll need to be successful
- Strong work ethic and ownership of your role
- Ability to multi-task and prioritize
- Willingness to step into uncomfortable situations with clients, providers and coworkers
- Motivation to receive feedback and continually grow
- Schedule flexibility- we are open Monday-Friday 7:00am-8:00pm
- Schedule offered: 29 hours a week, Monday-Friday 11am -5:15pm. flexibility to work Saturdays and evening shifts as office expands.
Requirements
- Strong customer service skills
- Ability to multi-task and prioritize
- Willingness to learn
- Strong work ethic
- Ability to handle professional feedback
- Schedule flexibility
Benefits
- Health, Dental & Vision Insurance
- 15 PTO Days
- 6 Paid Holidays
- 401(k) Matching
- Life Insurance
- Professional Development Training
Company overview
Mindful Support Services is a specialized organization operating in the mental health care sector, providing essential support services to mental health professionals and practices. The company focuses on delivering comprehensive administrative and operational support to therapists, counselors, and mental health practitioners, enabling them to concentrate on client care rather than business management tasks. Their services typically include billing and insurance processing, scheduling coordination, client intake management, and practice administration support. By offering these critical backend services, Mindful Support Services helps mental health professionals streamline their operations, improve practice efficiency, and enhance overall service delivery to patients. The company plays a vital role in the mental health ecosystem by supporting practitioners in managing the complex administrative aspects of mental health care delivery, ultimately contributing to better patient access and care quality in the mental health services industry.