Summary

Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities.

Job description

Job Summary

Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities.

Qualifications

Ability to read, write and speak English required (additional languages a plus)
Effective interpersonal skills
Analytical ability for numbers and situations
Ability to type 40 wpm
Familiarity with medical billing; managed care and other medical insurance
Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting
Previous experience or training in customer service required
Associate Degree in business or related field preferred

Requirements

Ability to read, write and speak English required
Effective interpersonal skills
Analytical ability for numbers and situations
Ability to type 40 wpm
Familiarity with medical billing; managed care and other medical insurance
Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting
Previous experience or training in customer service required
Associate Degree in business or related field preferred

Benefits

Career advancement opportunities
Differentials
Premiums
Bonuses
Recognition programs

Company overview

Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.