Patient Access Coordinator
UHS
Summary
The Patient Access Representative supports departmental operations and patient financial navigation activities. This role ensures efficient program operations by overseeing patient communications, front desk services, scheduling support, medical records management, admissions, and registration processes.
Job description
This role will include verifying insurance eligibility and benefits, providing financial counseling, facilitating upfront payment collection, and ensuring compliance with regulatory requirements.
Working closely with patients, payers, and clinical staff, the position supports timely insurance authorization, accurate financial documentation, and access to coverage resources, including Medicaid enrollment assistance as a certified Medicaid Navigator.
Qualifications
- High School Diploma, or equivalent required.
- 1+ years of administrative or customer service experience; 1 year in a health care setting preferred.
- Successful completion of Verbal De-Escalation and Handle with Care certifications, and BLS and First Aid; provided during Fairfax new hire training.
Requirements
- High School Diploma, or equivalent required.
- 1+ years of administrative or customer service experience.
- 1 year in a health care setting preferred.
- Successful completion of Verbal De-Escalation and Handle with Care certifications, and BLS and First Aid; provided during Fairfax new hire training.
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.