Patient Access Representative - Per Diem
UHS
Summary
This Patient Access Representative position is a per diem opportunity. The primary functions of the Patient Access Representative are to schedule, greet, pre-register and/or register patients in a courteous and professional manner, verify insurance benefits and check for authorization, pre-certification, notice of admission, physician order accuracy, and medical necessity. The position also obtains patients signatures for required forms, runs estimates, and collects patient financial responsibility when required. The position is responsible for providing professional, high quality customer service, timely resolution to customer problems, and coordination of services to all customers. The position communicates revenue cycle related issues to patients and hospital colleagues. The position rotates into various areas of the Patient Access Department including the Emergency Room and may work a variety of shifts.
Job description
Job Duties/Responsibilities
- Acknowledges patients/patients' families/visitors in a courteous and pleasant manner as they arrive in the department and immediately processes necessary information to eliminate patient wait times.
- Escorts or provides escort for patients when necessary.
- Directs patients to the appropriate areas.
- Utilizes appropriate and professional verbal communication skills when conversing with patients and other internal and external customers on the telephone and in person to convey a high level of personal attention and promote customer satisfaction.
- Promotes efficiency and accurate processing of departmental information by utilizing professional communication skills with the department director, patient access team members, as well as other Northern Nevada Sierra Medical Center personnel and physicians.
Qualifications
- High School Graduate required
- Healthcare experience preferred
- Patient registration experience preferred
Requirements
- High School Graduate required
- Healthcare experience preferred
- Patient registration experience preferred
Benefits
- Paid Time Off
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Prescription Drug Plans
- 401(k) Matching
- Discounted Stock Plan
- Student Loan Refinancing
- Tuition Savings
- Pet Insurance
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.