Patient Account Representative - Cash/Credit
Fresenius Medical Care
Summary
The Patient Account Representative - Cash/Credit provides administrative support to the daily operations within the assigned function(s). The incumbent is responsible for the timely and accurate posting of electronic and manual cash receipts, adjustments and denials to patient accounts. The Patient Account Representative - Cash/Credit assists in the resolution of outstanding credit balances and overpayment packages.
Job description
Purpose and Scope
The Patient Account Representative - Cash/Credit provides administrative support to the daily operations within the assigned function(s). The incumbent is responsible for the timely and accurate posting of electronic and manual cash receipts, adjustments and denials to patient accounts. The Patient Account Representative - Cash/Credit assists in the resolution of outstanding credit balances and overpayment packages.
Principal Duties and Responsibilities
- Under general supervision, generate and analyze diverse reports and work lists in the identification and resolution of routine patient account issues.
- May post electronic and manual cash receipts, adjustments and denials; ensuring reconciliation of all posted data.
- May prepare and distribute overpayment packages as necessary.
- Perform all responsibilities in compliance with company policies and procedures.
- Assist with various projects as assigned by direct supervisor.
Education
High School Diploma required.
Experience and Required Skills
- 1 - 2 years' related experience.
- Good computer skills with demonstrated proficiency in word processing, spreadsheet and email applications.
- Detail oriented with good analytical and organizational skills.
- Good interpersonal skills to work cohesively within a team environment.
- Possess a positive, enthusiastic and energetic attitude.
- Excellent oral and written communication skills to effectively communicate with all levels of management.
Requirements
- High School Diploma required
- 1 - 2 years' related experience
- Good computer skills with demonstrated proficiency in word processing, spreadsheet and email applications
- Detail oriented with good analytical and organizational skills
- Good interpersonal skills to work cohesively within a team environment
- Possess a positive, enthusiastic and energetic attitude
- Excellent oral and written communication skills to effectively communicate with all levels of management
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
- Parental Leave
- Performance-Based Bonuses
Company overview
Fresenius Medical Care AG & Co. KGaA is the world's leading provider of products and services for individuals with renal diseases, serving as a global healthcare company specializing in kidney dialysis treatment. Founded in 1996 and headquartered in Bad Homburg, Germany with North American operations based in Waltham, Massachusetts, the company operates an extensive network of 4,171 outpatient dialysis centers across approximately 50 countries, serving over 345,000 dialysis patients worldwide. As the clear market leader in dialysis services, Fresenius Medical Care holds a dominant 38% market share of the dialysis market in the United States. The company provides comprehensive renal care solutions including hemodialysis machines, dialyzers, peritoneal dialysis solutions, and related medical devices through its 42 production sites globally. With approximately 128,000 employees, Fresenius Medical Care focuses on improving patients' quality of life through innovative technologies and therapies for end-stage renal disease treatment, offering both in-center and home dialysis options while maintaining a strong commitment to value-based care and patient well-being.