Summary

The Patient Account Representative is responsible for following-up on Hospital patient accounts by utilizing Acts, Midas and Scan System. The Patient Account Representative will prepare physician billing accounts for refunds through the Misys Tiger System, prepare and write-up cash for posting and enter adjustments through UHS bad debt system for approval. The Patient Account Representative is responsible for creating and maintain patient account spreadsheets in Excel and preparing accounts for month end through Spool Explorer for bad debt accounts. The Patient Account Representative will follow Self Pay Collections procedures by use of phone calls, data mailers and notification to support staff in a timely manner. This person will transfer accounts deemed uncollectible to outside collection agencies. The Patient Account Representative prepares physician billing packets for FedEx delivery and pick-up, coordinates collection procedures with Business Office staff and supervisor, and forwards all necessary information to appropriate Business Office staff.

Job description

Summary of Job Duties

The Patient Account Representative is responsible for following-up on Hospital patient accounts by utilizing Acts, Midas and Scan System. The Patient Account Representative will prepare physician billing accounts for refunds through the Misys Tiger System, prepare and write-up cash for posting and enter adjustments through UHS bad debt system for approval. The Patient Account Representative is responsible for creating and maintain patient account spreadsheets in Excel and preparing accounts for month end through Spool Explorer for bad debt accounts. The Patient Account Representative will follow Self Pay Collections procedures by use of phone calls, data mailers and notification to support staff in a timely manner. This person will transfer accounts deemed uncollectible to outside collection agencies. The Patient Account Representative prepares physician billing packets for FedEx delivery and pick-up, coordinates collection procedures with Business Office staff and supervisor, and forwards all necessary information to appropriate Business Office staff.

Essential Job Functions

Enter adjustments through UHS bad debt system for approval.
Create and maintain patient account spreadsheets in Excel.
Follows Self Pay Collections procedures by use of phone calls, data mailers and notification to support staff in a timely manner.
Transfer accounts deemed uncollectible to outside collection agencies.
Prepares hospital deposits through the Teller Scan system.
Coordinates collection procedures with Business Office staff and supervisor.
Forwards all necessary information to appropriate Business Office staff.
Practices Service Excellence.

Requirements

High School Diploma or equivalent
A minimum of zero to one (0-1) years of experience preferred
Typing, clerical experience, filing, work organization, prioritization, time management skills
Sound judgment and decision-making skills
Office procedure skills
Communication skills
Office equipment experience
Experience in psychiatric facility helpful

Benefits

Medical, Dental & Vision
Prescription Drug Plan
401(k) Matching
Discounted Stock Plan
Paid Time Off
Career Development

Company overview

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.