PATIENT ADVOCATE / TRANSPORTATION
UHS
Summary
Wellstone Regional Hospital is a 100-bed acute care facility located in Jeffersonville, Indiana. Wellstone specializes in the treatment of Adolescents, Children, and the Adult population. In addition to in-patient services, outpatient programs are offered. Wellstone is currently searching for a Patient Advocate.
Job description
Responsibilities
- Serve as the patient advocate for patients at Wellstone Regional Hospital.
- Support Outpatient Transport Operations 20 hours per week.
- Review patient/family concerns, make initial contact, investigate, and attempt to resolve to patient's satisfaction.
- Maintain the grievance binder and perform data entry into the MIDAS system.
- Lead a weekly grievance committee.
- Act as liaison between the complainant and hospital administration/staff.
- Be involved with regulatory agencies as requested related to the grievance process.
- Serve as the Civil Rights Coordinator for the building, ensuring all duties meet regulation 45 CFR 92.7.
Qualifications
- High School Degree or equivalent required.
- One to three years of related experience, with knowledge of psychiatric patient care techniques and understanding of mental illness, preferred.
- Valid driver's license.
- CPI and CPR training.
- Strong computer skills.
- May be required to work overtime and flexible hours when needed.
- Ability to work in MIDAS.
- Knowledge of patient regulations.
- Strong communication skills.
Hours of Work: 40 hours per week, day shift, and other times as indicated by immediate supervisor.
Requirements
- High School Degree or equivalent required
- One to three years of related experience preferred
- Knowledge of psychiatric patient care techniques preferred
- Understanding of mental illness preferred
- Valid driver's license
- CPI training
- CPR training
- Strong computer skills
- Ability to work in MIDAS
- Knowledge of patient regulations
- Strong communication skills
Benefits
- 401(k) Matching
- Paid Time Off
- Pet Insurance
- Free Meals
- Employee Assistance Program
- Growth & Development Opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.