Patient Care Administrator
RX MEDICAL LLC
Summary
Looking for a role where you can make a real impact on patients while building a stable career in healthcare? At restASSURED, we believe great patient care starts behind the scenes. Our team plays a critical role in making sure patients understand their coverage, receive timely care, and have a smooth, stress-free experience from start to finish.
Job description
What You'll Do
In this role, you'll be the go-to resource helping patients and providers navigate insurance, scheduling, and billing. A typical day includes:
- Verifying patient insurance benefits and eligibility (we'll train you!)
- Communicating with patients, providers, and insurance companies to gather and confirm information
- Explaining benefits, co-pays, deductibles, and coverage in a clear, supportive way
- Assisting with prior authorizations to ensure services are approved and covered
- Maintaining accurate and up-to-date patient records
- Collecting payments and documenting account activity
- Partnering with your team to keep workflows moving and avoid backlogs
- Delivering exceptional, compassionate customer service in every interaction
Qualifications: What You Bring
- High School Diploma or GED (college degree a plus)
- 2+ years of experience in: Medical insurance verification, authorization, or billing OR High-volume customer service (call center, healthcare, or similar)
- Strong communication skills—you're comfortable talking to patients and insurance providers
- Attention to detail and ability to stay organized in a fast-paced environment
- Experience with medical codes (HCPCS, ICD) is a plus, but not required
- A team-first attitude and willingness to jump in where needed
Additional Expectations
- Meet productivity and quality standards
- Follow HIPAA and PHI regulations at all times
- Participate in ongoing training and development
Requirements
- High School Diploma or GED
- 2+ years of experience in medical insurance verification, authorization, or billing OR high-volume customer service
- Strong communication skills
- Attention to detail and ability to stay organized in a fast-paced environment
- Follow HIPAA and PHI regulations
- Meet productivity and quality standards
Benefits
- Hands-on training
- Supportive team environment
- Career growth opportunity
Company overview
RX MEDICAL LLC is an Oklahoma City-based medical device distribution company that operates as an independent sales agent and distributor for approximately 40+ medical device manufacturers, including major Fortune 500 companies such as Zimmer Biomet, Orthofix, and Breg. Founded in 2001, the company specializes in providing surgeons with the latest technological and innovative advances in orthopedic and neurosurgical devices. RX MEDICAL serves a diverse range of healthcare providers including surgeons, family practitioners, physician assistants, nurses, and hospitals across the continuum of care. The company's sales teams receive extensive clinical training on each product they represent, enabling them to provide comprehensive support and expertise to medical professionals. With 51-200 employees, RX MEDICAL focuses on delivering state-of-the-art orthopedic implants, insertion technology, and support products while maintaining a strong commitment to ethical business practices and exceptional customer service. The company operates as part of a family of healthcare businesses dedicated to improving patient outcomes through innovative medical technology solutions.