Patient Care Associate
Mass General Brigham
Summary
Join Spaulding Rehabilitation Network, one of the nation's premier rehabilitation hospitals and a recognized leader in patient recovery, innovation, and compassionate care. As a Patient Care Assistant (PCA), you'll have the opportunity to make a meaningful impact every day, helping patients regain independence and achieve their recovery goals. You'll work alongside an experienced interdisciplinary team in a supportive environment that values collaboration, continuous learning, and professional development.
Job description
Essential Functions
- Performs patient care-related duties and clinical functions as assigned, including, but not limited to, performing and documenting point of care, vital signs, EKGs, bathing and other sanitary needs of patients, transferring and assisting with ambulation of patients, 1:1 patient observation for safety purposes, and phlebotomy. Assist RNs and physicians with other exams and treatments as required.
- Completes all documentation such as height, weight, intake of fluids and food, output of urine/stool/vomit/other drainage, and blood glucose results in the Electronic Health Record (EHR).
- Assists patients with food tray setup, eating, and feeding, as needed.
- Ensures that patient rooms are stocked, equipped, and cleaned appropriately, as needs indicate and as patient volumes change.
- Retrieves equipment from other areas, sets up equipment, cleans equipment between patient use, and reports malfunctioning equipment per organizational policy.
- Assists with admitting and discharging patients.
- Facilitates orientation of new PCA team members as directed.
- Interacts with patients, visitors, and other care team members effectively
- Communicates with nursing staff effectively and in a timely manner regarding issues related to patient care and condition.
- Fosters a positive, collaborative team environment that promotes teamwork and professional growth.
Qualifications
Education: High School Diploma or Equivalent preferred. Can this role accept experience in lieu of a degree? No.
Licenses and Credentials: Nursing Assistant [Certified Patient Care Technician] - National Center for Competency Testing (NCCT) required.
Experience: Experience with patient care or medical assisting in a hospital or healthcare setting. 1-2 years required.
Knowledge, Skills and Abilities
- Strong ability to provide empathetic, patient-centered care with respect for patients' dignity and privacy.
- Ability to accurately monitor and document patient information and report any changes or concerns promptly.
- Excellent interpersonal skills to effectively communicate with patients, families, and the healthcare team.
- Capability to perform physically demanding tasks, including lifting, moving patients, and standing for extended periods.
- Collaborative mindset to work efficiently with nursing staff and other healthcare professionals.
- Ability to respond to patient needs and concerns with resourcefulness and initiative.
Requirements
- High School Diploma or Equivalent preferred
- Nursing Assistant [Certified Patient Care Technician] - National Center for Competency Testing (NCCT) required
- Experience with patient care or medical assisting in a hospital or healthcare setting. 1-2 years required
- Strong ability to provide empathetic, patient-centered care with respect for patients' dignity and privacy
- Ability to accurately monitor and document patient information and report any changes or concerns promptly
- Excellent interpersonal skills to effectively communicate with patients, families, and the healthcare team
- Capability to perform physically demanding tasks, including lifting, moving patients, and standing for extended periods
- Collaborative mindset to work efficiently with nursing staff and other healthcare professionals
- Ability to respond to patient needs and concerns with resourcefulness and initiative
Benefits
- Tuition Reimbursement
- Career Advancement Opportunities
- Differentials
- Premiums
- Bonuses
- Recognition Programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.