Patient Care Representative
Sentara Health
Summary
Sentara Family Medicine & Pediatrics is now hiring a full-time Patient Care Representative in Hampton, VA!
Job description
Clinic Hours
Monday - Friday 8:00AM - 4:30PM, dayshift.
Overview
As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site.
Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.
Requirements
- High School Diploma (Required)
- Customer service experience (Preferred)
Benefits
- Medical, Dental & Vision
- 401(k) Matching
- Paid Time Off
- Paid Parental Leave
- Paid Military Leave
- Educational Assistance
- Student Loan Repayment
- Adoption Reimbursement
- Fertility Reimbursement
- Surrogacy Reimbursement
- Emergency Backup Care
- Pet Insurance
- Legal Resources Plan
- Annual Discretionary Bonus
Company overview
Sentara Health is a leading not-for-profit integrated healthcare delivery system serving Virginia, northeastern North Carolina, and Florida. Founded in 1888 and headquartered in Hampton Roads, Virginia, Sentara operates 12 acute care hospitals across its service area, with 10 hospitals holding prestigious Magnet® recognition for nursing excellence. The organization employs approximately 34,000 healthcare professionals and serves over 1 million health plan members through its Sentara Health Plans division. As one of the top 20 largest not-for-profit integrated health systems in the United States, Sentara is nationally recognized for clinical quality, safety, and innovation. The system has received numerous accolades including Health Quality Innovator of the Year (2024), Forbes' "America's Best-In-State Employer" (2024), and inclusion in IBM Watson Health's "Top 15 Health Systems." Sentara's comprehensive services span hospital care, outpatient facilities, home health, hospice services, and specialized programs like the Nightingale air ambulance service, which has completed over 20,000 missions since 1982.