Patient Care Specialist, OTS - Spine - Northern Ohio
Orthofix
Summary
The Bone Growth Therapies Patient Care Specialist will assist direct Orthofix Territory Managers, as well as Orthofix Distributors with patient education and device in-services.
Job description
Duties and Responsibilities
- Provide direct, personal, and timely service representing Orthofix in a professional and straightforward manner.
- Assist with Patient Fittings.
- Assist with educational meetings with patients and staff regarding the benefits of the Orthofix stimulation products.
- Discuss the explanation of benefits and patient responsibilities.
- Facilitate paperwork collections for order submissions.
- Field patient phone calls.
- Collect and submit HIPPA-covered information related to orders.
- Regular attendance is required.
Essential Skills, Experience, and Qualifications
- Excellent time management skills.
- An able to present to individuals or larger groups.
- An able to accurately maintain a monthly fitter log, detailing patient fit, date and time, serial number, and type of device, etc.
Physical Demands and Work Conditions
- Must be able to lift and transport products to various sites repetitively throughout each day.
- Lifting capacity approximately 20-30 pounds.
- Travel required within territory, by care, about 90%.
- If traveling by car, a valid driver’s license and proof of insurance is required.
- Regular attendance is essential and required.
Requirements
- Candidates must currently live in the assigned geography of Northern Ohio
- Excellent time management skills
- Able to present to individuals or larger groups
- Able to accurately maintain a monthly fitter log
- Must be able to lift and transport products weighing 20-30 pounds
- Valid driver’s license and proof of insurance required
- Travel required within territory, about 90%
Company overview
Orthofix is a leading global medical technology company headquartered in Lewisville, Texas, specializing in orthopedic and spine solutions. Founded in 1980, the company has evolved into one of the world's premier medical device companies with a focused expertise in spine and limb reconstruction. Orthofix delivers life-changing solutions to patients worldwide by providing advanced medical technologies that heal musculoskeletal pathologies. The company offers a comprehensive portfolio that includes spinal hardware, bone growth therapies, specialized limb reconstruction solutions, biologics, and enabling technologies such as the innovative 7D FLASH™ navigation system. With operations spanning multiple countries and serving healthcare providers globally, Orthofix maintains a strong commitment to clinical excellence and innovation. The company collaborates with leading clinical organizations including MTF Biologics and Texas Scottish Rite Hospital for Children to develop groundbreaking technologies. As a publicly traded company on NASDAQ under the symbol OFIX, Orthofix reported $799.5 million in net sales for 2024 and continues to expand its market presence through strategic focus on spinal fixation, deformity correction, and bone growth therapies.