Patient Care Technician - Neurology, Neurosurgery and Plastic Surgery - MUSCP

Job Summary/Purpose

The Patient Care Technician (PCT) reports to the Nurse Manager. Under the direct supervision of a Registered Nurse, the PCT performs multi-skilled activities to support a decentralized patient-centered approach to patient care and achieve desired outcomes.

Job Responsibilities

• Assist in maintaining patient safety and providing patient education.
• Room patients, take vitals and health history, and document in an electronic medical record. Duties do not include the ordering and administration of medications.
• Measure vital signs (temp, pulse, resp, BP, pain, oxygen sat).
• Measure height and weight.
• Measure head, chest, and abdominal circumferences as appropriate to patient population.
• Assist patient with nutritional, hygiene, elimination, ambulation and comfort related needs.
• Prepare patients for exam and minor office procedures.
• Perform clerical duties and ensure overall financial well-being of the clinic operations.
• Schedule tests and procedures. Utilize correct communication tools and devices in providing care.
• Efficiently establish a caring, trusting relationship with the caller and elicit information related to the reason for the call and current symptoms.
• Use medical equipment safely and effectively in accordance with manufacturer's instructions, policy, and/or clinic guidelines to ensure patient and staff safety.
• Demonstrate excellent customer service by incorporating AIDET, MUSC Excellence, and Service Recovery.

Minimum Requirements

Education: A high school diploma or equivalent (GED) required.

Required Licensure, Certifications, Registrations

Basic Life Support required within 2 weeks of hire. Thereafter, must maintain. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required.

Physical Requirements

Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Ability to be qualified physically for respirator use, initially and as required. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift, lower, push and pull and/or carry objects weighing 50 lbs (+/-) unassisted, exert up to 50 lbs of force, lift from 36" to overhead 25 lbs. Infrequently work in dusty areas and confined/cramped spaces.