Patient Enrichment Assistant
Mass General Brigham
Summary
The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties.
Job description
Job Summary
The role functions as a support to staff who provide direct care to patients, including clinical support duties and non-clinical duties. Performs duties assigned by clinical and administrative leadership. The role involves collaborating with the interdisciplinary team to maximize the quality of life for the residents. The position interacts with patients by answering call lights, distributing water and food, gathering belongings, and other assigned duties.
Essential Functions
- Room preparation assistance is provided in anticipation of new admission.
- Patient supplies and equipment are stored in accordance with infection control and safety policies.
- Patients at risk for safety issues are monitored per established guidelines.
- Assists patients with non-clinical needs, such as meal assistance, and companionship.
- Collaborates with nursing staff to identify patient needs and preferences for enrichment activities.
- Engages patients in recreational activities that promote mental and emotional well-being.
- Supports the emotional and social needs of patients by providing a listening ear and positive interaction.
- Assists with the setup and facilitation of special events or programs for patients.
- Communicates regularly with family members and visitors to enhance patient experiences.
Qualifications
High School Diploma or Equivalent required. Experience in a healthcare, caregiver, recreational therapy setting, or related work 1-2 years preferred.
Knowledge, Skills and Abilities
- Proficient interpersonal and communication skills.
- Ability to engage patients in activities that promote emotional and social well-being.
- Empathy and patience in working with patients from diverse backgrounds.
- Ability to work collaboratively with nursing and support staff.
- Organizational skills and attention to detail.
- Flexibility and adaptability in responding to changing patient needs.
Requirements
- High School Diploma or Equivalent required
- Experience in a healthcare, caregiver, recreational therapy setting, or related work 1-2 years preferred
- Proficient interpersonal and communication skills
- Ability to engage patients in activities that promote emotional and social well-being
- Empathy and patience in working with patients from diverse backgrounds
- Ability to work collaboratively with nursing and support staff
- Organizational skills and attention to detail
- Flexibility and adaptability in responding to changing patient needs
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Differentials
- Premiums
- Bonuses
- Recognition programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.