Patient/Family Care Navigator
UHS
Summary
The purpose of the Patient Care Navigator is to ensure communication and coordination of care among members of the multi-disciplinary treatment team. This may include discharge planning, family contact, safety planning and issue resolution for our patients. This position will work across all service lines and patient populations. The Patient Care Navigator may meet with all patients and their families to plan and discuss discharge needs including the benefits of stepdown services as part of the continuum of care. The position works cooperatively as a member of the treatment team and will meet with the patient's assigned social worker/case manager, charge nurse, physician, step-down coordinator and utilization review team to ensure the highest level of care and patient satisfaction.
Job description
Patient/Family Care Navigator (Master's Prepared) - Behavioral Health
The purpose of the Patient Care Navigator is to ensure communication and coordination of care among members of the multi-disciplinary treatment team. This may include discharge planning, family contact, safety planning and issue resolution for our patients. This position will work across all service lines and patient populations. The Patient Care Navigator may meet with all patients and their families to plan and discuss discharge needs including the benefits of stepdown services as part of the continuum of care. The position works cooperatively as a member of the treatment team and will meet with the patient's assigned social worker/case manager, charge nurse, physician, step-down coordinator and utilization review team to ensure the highest level of care and patient satisfaction.
Responsibilities
- Provide navigation for patient and families by addressing any concerns and providing insight to the continuum of care.
- Assist patient and families in connecting with necessary supportive after-care services, psychosocial care, and social work.
- Maintain regular communication and updates with and to the patient's providers.
- Refer to internal or external case management services when other issues are identified (i.e. hunger/homelessness issues, domestic violence issues, etc.)
- Provide advocacy, patient education and support in accessing community-based and hospital-based programs.
Qualifications
REQUIRED EDUCATION: Master's degree in behavioral health related field preferred.
REQUIRED EXPERIENCE: At least three years of behavioral health experience. Prior social work, case management or family therapy experience preferred.
LICENSURE/CERTIFICATION: LPC-A, LPC, LMSW, or LCSW preferred.
Requirements
- Master's degree in behavioral health related field
- At least three years of behavioral health experience
- Prior social work, case management or family therapy experience preferred
- LPC-A, LPC, LMSW, or LCSW preferred
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.