Patient Intake Representative
Labcorp
Summary
Labcorp is seeking a Patient Intake Rep to join our team in Kendallville, IN.
Job description
Work Schedule
Monday - Friday 7:00am-4:00pm
Job Responsibilities
- Schedule patient appointments and greet patients upon appointment arrival
- Ensure a welcoming environment for all patients and visitors
- Assist patients with registration and check in procedures
- Data entry of patient demographics and billing information
- Verification of insurance coverage and collect/post payments to patient accounts
- Collect and prepare specimens for testing and analysis when needed
- Call physician offices to confirm the accuracy of test orders
- Monitor and log patient wait times on a regular basis
- Notify the supervisor of any patient issues in a timely manner
- Promote and provide information about LabCorp patient services
- Manage office supplies to ensure proper inventory levels
- Open and close the office when necessary
- Perform administrative and clerical duties as necessary
Minimum Qualifications
- High School Diploma or GED or equivalent
- 1 year or more of customer service experience
Preferred Qualifications
- 1 year or more of patient facing healthcare experience
Additional Job Standards
- Experience working in a team environment
- Strong data entry and organizational skills
- High level of attention to detail
- Proficient in MS Office
- Flexibility to work overtime as needed
- Able to pass a standardized colorblindness test
Requirements
- High School Diploma or GED or equivalent
- 1 year or more of customer service experience
- Experience working in a team environment
- Strong data entry and organizational skills
- High level of attention to detail
- Proficient in MS Office
- Flexibility to work overtime as needed
- Able to pass a standardized colorblindness test
Benefits
- Medical, Dental & Vision
- Life Insurance
- STD/LTD
- 401(k)
- Paid Time Off (PTO)
- Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Quarterly Bonus
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.