Patient Recruitment - Research Assistant (Bilingual Mandarin)
CenExel
Summary
Responsible for recruiting patients over the phone as well as assisting with recruitment programs to increase referrals of participants for the various clinical research trials.
Job description
Essential Responsibilities and Duties
- Maintain a professional relationship with potential study participants.
- Performs the initial telephone screening of patients.
- Schedule screening appointments in Clinical Conductor.
- Make reminder phone calls as needed.
- Assumes other duties and responsibilities as assigned.
Education/Experience/Skills
- Minimum high school diploma.
- Required: Speaking and Reading (Bilingual Mandarin)
- 1+ years of clinical research experience
- Must be able to effectively communicate verbally and in writing.
- Must be able to perform detail-oriented work and follow up on assignments.
- Must have keyboarding and basic computer experience.
- Must reflect the professional image of the company, upholding the company vision in actions, demeanor, and appearance.
Working Conditions
- Indoor, Office environment.
- Essential physical requirements include sitting, typing, standing, and walking.
- Lightly active position, occasional lifting of up to 20 pounds.
- Reporting to work, as scheduled, is essential.
Requirements
- Minimum high school diploma
- Required: Speaking and Reading (Bilingual Mandarin)
- 1+ years of clinical research experience
- Must be able to effectively communicate verbally and in writing
- Must be able to perform detail-oriented work and follow up on assignments
- Must have keyboarding and basic computer experience
- Must reflect the professional image of the company
Benefits
- Health Insurance
- Dental
- Vision
- LTD
- STD
- Life Insurance
- 401k
Company overview
CenExel is a leading integrated clinical research site network operating across major metropolitan areas throughout the United States. Founded in 2018 and headquartered in Salt Lake City, Utah, the company operates 18 Centers of Excellence that collectively represent over 40 years of clinical research experience. CenExel specializes in providing comprehensive clinical trial services to pharmaceutical companies, biotechnology firms, and clinical research organizations, with particular expertise in central nervous system (CNS) disorders and early-phase clinical research. The company's nationwide network delivers deep scientific expertise, premium data quality, operational efficiencies, and exceptional patient engagement to drive successful clinical trial outcomes. With more than 1,200 employees across its network, CenExel focuses on accelerating the development of life-changing therapies through its patient-centered approach and commitment to research excellence. The company serves as a strategic partner for sponsors seeking to optimize clinical trial performance, from site selection through study close-out, while maintaining rigorous standards for patient care and scientific integrity.