Patient Representative - Radiology - Full Time
UHS
Summary
Provides Patient Care Services Representative coverage based on the Clinic requirements. Assumes all Patient Care Services Representative job responsibilities. Verifies established patient information to ensure accuracy and insurance information is correct. Collect co-pay and amounts due if applicable, giving each patient a receipt. Cooperates in cross-training others to ensure coverage at all times.
Job description
Essential Functions
- Cooperate in the cross training of this position to ensure adequate coverage at all times: cooperate in being cross-trained to another position to ensure coverage at all times.
- May travel between departments and facilities to assist in coverage as required.
- Assist in training of Patient Care Service staff (e.g. classroom, on-the-job settings.)
- Responsible for following and keeping each provider's schedule (e.g. Out-of-office meetings, lunches, and/or vacations). Update provider's calendar as needed in computer.
- Schedule new and established patients according to the approved Clinic guidelines of each practitioner and the appointment scheduling policies and procedures.
- Verify and update patient information following patient registration criteria; obtain copies of insurance care. Make corrections into computer immediately.
- Collect payments and inform patients of payment responsibility according to Business Office guidelines. Balance and deposit payments on daily basis.
- Make return appointments for patients within the scheduling guidelines. Cancel and reschedule patients as needed. Follow protocol for all patients' check-in.
- Take messages for the office staff and providers as requested and when appropriate (per policy). Route messages according to procedure.
- Prepare charts according to office procedure.
- Assume responsibility for initiating a pleasant, patient-oriented atmosphere by displaying a professional attitude through performance, appearance, and demeanor.
- Duties may vary occurring to assignment (e.g. check-in or appointment scheduling for Patient Service Representative).
- Filing document daily in medical records.
- Assume maintenance responsibility for office equipment (fax, copier, printer, etc.)
- Cooperates in cross-training others to this position to ensure coverage at all times.
Requirements
- High school diploma or general education degree (GED) required
- Must possess good written and verbal communication skills
- Typing skills
- General clerical skills
- Excellent telephone skills
- Medical terminology preferred
- One year medical office experience preferred
Benefits
- Competitive Compensation
- Growth and Development Opportunities
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.