Patient Scheduling Representative 2 - TGHI CBS Mammo
Tampa General Hospital
Summary
This role supports the Scheduling department by managing faxed prescriptions for upcoming or pending radiology exams. The position focuses on reviewing, categorizing, and routing incoming faxes to ensure accurate and timely scheduling support. The role involves frequent interaction with internal teams, physician offices, and patients.
Job description
What you will do
- Review incoming faxes received through the imaging fax server
- Categorize faxes by patient name, referring physician, and fax type
- Assign categorized faxes to the appropriate mailbox
- Print patient and physician communications from the imaging website
- Perform additional assigned duties as required
Education Qualifications
- High School Diploma or GED
Experience Qualifications
- Minimum of 1 years experience in an office setting
Skills and Abilities
- Excellent Verbal and written communication skills
- Ability to problem-solve in a fast-paced environment
- Excellent telephone etiquette and customer communication skills
- Basic organizational skills
- Attention to detail
Requirements
- High School Diploma or GED
- Minimum of 1 years experience in an office setting
- Excellent verbal and written communication skills
- Ability to problem-solve in a fast-paced environment
- Excellent telephone etiquette and customer communication skills
- Basic organizational skills
- Attention to detail
Company overview
Tampa General Hospital is a leading academic medical center and regional healthcare system located in Tampa, Florida. As one of the largest hospitals in Florida, it serves as the primary teaching hospital for the University of South Florida Morsani College of Medicine. The hospital operates a comprehensive Level I trauma center, providing the highest level of trauma care available. Tampa General Hospital is nationally recognized for its expertise in organ transplantation, with one of the busiest transplant programs in the United States. The institution offers a wide range of specialized services including cancer care, cardiovascular medicine, neurosciences, women's health, and pediatric services. With its commitment to medical education and research, Tampa General Hospital plays a crucial role in advancing healthcare through clinical trials and innovative treatments. The hospital system includes multiple specialty centers and outpatient facilities throughout the Tampa Bay region, serving as a vital healthcare resource for millions of residents in West Central Florida.