Patient Transport Associate – Per Diem
Mass General Brigham
Summary
Responsible for safely and efficiently transporting patients to various locations throughout the hospital while ensuring their comfort and safety. Also assists with the delivery of laboratory specimens, medical equipment, supplies, and mail.
Job description
Job Summary
Responsible for safely and efficiently transporting patients to various locations throughout the hospital while ensuring their comfort and safety. Also assists with the delivery of laboratory specimens, medical equipment, supplies, and mail.
Essential Functions
- Assist patients with transfers into wheelchairs or onto stretchers, including lifting and repositioning as needed
- Transport patients safely to various hospital departments for medical procedures, tests, and appointments
- Ensure patient comfort, safety, and proper positioning during transportation
- Monitor the transport scheduling system, respond to requests, and complete assignments promptly
- Deliver laboratory specimens, medical equipment, supplies, and mail to designated locations throughout the hospital
- Communicate effectively with patients, nursing staff, and other hospital personnel to coordinate timely transportation
- Follow hospital safety procedures, infection prevention protocols, and patient handling guidelines
Schedule
Per diem, with rotating days and shifts, including weekdays, weekends, and overnights. Each shift is 8 hours. Patient Transport operates 24/7. Per diem employees are provided with a list of available shifts requiring coverage and can select shifts based on their availability. Applicable shift differentials are offered for eligible shifts.
Requirements
- High School Diploma or Equivalent required
- Customer Service Experience 0-1 year required
- Medical Office/Hospital/Managed Care Experience 0-1 year preferred
- Excellent customer service skills
- Strong communication skills
- Reliable time-management and attention to detail skills
- Ability to independently lift 50 pounds
Benefits
- Competitive base pay
- Career advancement opportunities
- Shift differentials
- Premiums
- Bonuses
- Recognition programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.