Patient Transporter
Mass General Brigham
Summary
Responsible for facilitating the safe and efficient transportation of patients, medical equipment, and supplies within the healthcare facility. Responsible for coordinating transportation logistics, ensuring timely and accurate delivery, and maintaining a high level of professionalism and customer service.
Job description
Job Summary
Responsible for facilitating the safe and efficient transportation of patients, medical equipment, and supplies within the healthcare facility. Responsible for coordinating transportation logistics, ensuring timely and accurate delivery, and maintaining a high level of professionalism and customer service.
Essential Functions
- Safely transport patients within the healthcare facility, including from their rooms to various departments, such as radiology, surgery, and physical therapy.
- Assist patients with boarding and disembarking from transportation vehicles, ensuring their comfort and well-being.
- Transport medical equipment, supplies, and specimens between departments and storage areas.
- Ensure proper handling and care of delicate and sensitive equipment.
- Adhere to infection control and safety protocols while handling and transporting materials.
- Coordinate transportation requests and schedules to ensure prompt and efficient service.
- Collaborate with nurses, physicians, and other healthcare professionals to prioritize transportation needs and accommodate urgent requests.
Qualifications
Education: High School Diploma or Equivalent preferred. Can this role accept experience in lieu of a degree? No.
Licenses and Credentials: Basic Life Support [BLS Certification] preferred.
Experience: Experience in transportation, preferably in a healthcare or customer service environment, 1-2 years preferred.
Knowledge, Skills and Abilities
- Excellent communication skills, with the ability to interact effectively with patients, families, and healthcare professionals.
- Strong attention to detail and organizational skills, with the ability to multitask and prioritize assignments in a fast-paced environment.
- Ability to follow directions, work independently, and demonstrate sound judgment in decision-making.
- Knowledge of infection control and safety protocols, particularly as they relate to patient transport and handling of medical equipment.
- Basic computer skills for record-keeping and documentation purposes.
Requirements
- High School Diploma or Equivalent preferred
- Basic Life Support (BLS) Certification preferred
- 1-2 years experience in transportation, preferably in a healthcare or customer service environment
- Excellent communication skills
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize in a fast-paced environment
- Ability to follow directions and work independently
- Knowledge of infection control and safety protocols
- Basic computer skills for record-keeping and documentation
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Recognition programs
- Differentials, premiums and bonuses
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.