Payment Operations Specialist - Accounts Payable

Key Responsibilities

• Execute and transmit domestic and international payments, including ACH, wire transfers, vendor and customer disbursements, refunds, and returns, within established deadlines.
• Manage payment files, validate transaction accuracy, document payment decisions, and resolve processing exceptions.
• Support vendor onboarding, account maintenance, and change requests in accordance with established procedures and service level agreements (SLAs).
• Process healthcare practitioner (HCP) payments and other sensitive transactions in compliance with applicable policies and regulatory requirements.
• Support escheatment activities, including identifying, researching, and resolving outstanding payment obligations.
• Reconcile cash related general ledger accounts, investigate discrepancies, and coordinate resolutions with the AP Accountant and other stakeholders.
• Monitor payment activity for potential fraud, suspicious transactions, and anomalies; escalate concerns through established channels.
• Research and resolve payment inquiries, account discrepancies, and transaction issues while meeting established service standards.
• Collaborate with internal business partners, financial institutions, and vendors to resolve payment issues and improve operational effectiveness.
• Maintain accurate transaction records, supporting documentation, and audit trails in accordance with internal controls and compliance requirements.
• Exercise sound judgment in resolving routine payment and vendor account issues, escalating exceptions when appropriate.
• Identify and recommend process improvements, control enhancements, and automation opportunities to increase accuracy and efficiency.
• Consistently meet established quality, productivity, and service performance standards.
• Provide cross-functional support and backup coverage for accounts payable activities as needed.
• Maintain proficiency in relevant systems, procedures, and regulatory requirements through ongoing training and development.
• Maintain reliable attendance and punctuality and perform other duties as assigned.
• Holds oneself and others accountable to conduct business in a manner compliant with Bioventus' Code of Compliance and Ethics, policies and procedures and internal controls applicable to their role.
• Completes other duties as assigned.

Education and Experience (Knowledge, Skills & Abilities)

• High school diploma and 4 years of equivalent experience or equivalent level of higher education and experience required. Associate degree is preferred.
• 3+ years AP experience with diverse AP responsibilities to include payments, escheatment, BS reconciliation, and AP workflows and working on small project teams. Solid accounting/administrative background (proven experience with AP and standard accounting)
• Working experience with ERP-systems and preferably SAP. (3 years desired)
• Working experience with Excel. (Pivot tables, vlookups)
• Excellent communication skills (fluent in English).
• Highly accurate and deadline driven.
• Ability to adapt to rapid change as the business develops, capable of working under pressure and manage time effectively.