Pediatric Account Manager - Los Angeles, CA (Field Based)

Job Summary

The Pediatric Account Manager (PAM) is a field-based sales professional responsible for driving Omnipod® adoption and market share growth within a designated territory by building strong relationships with endocrinologists, diabetes educators, healthcare providers, and key decision-makers. This role combines clinical expertise and consultative sales skills to educate customers on Insulet’s innovative diabetes management solutions, support product training, and deliver exceptional customer experiences.

Position Overview

The Pediatric Account Manager (PAM) is accountable for consistently achieving sales objectives and ensuring these sales are profitable and within the guidelines of Insulet Corporation’s defined sales and marketing practices. The position is responsible for the development, management, and growth of the healthcare professional recommendation to achieve sales and market share growth.

The PAM will expand business and brand loyalty within assigned accounts consisting of private practice, large diabetes clinics, hospital teaching institutions, and other major medical centers. They will call on customers to raise their level of awareness and increase demand for Insulet Corporation product line within their defined geographic territory. This position will bear the responsibility of correlating any professional contact needed within the above-mentioned accounts with the operational, quality or customer service teams of Insulet Corporation.

Responsibilities

• Meets/exceeds sales objective within assigned geographic area
• Develops and maintains superior relationships with key diabetes decision makers and influencers.
• Effective in implementing customer loyalty initiatives
• Consistently exhibits a high level of proficiency and expertise in discussing and demonstrating Insulet Corporation products, as well as all related diabetes products including competitive products
• Consistently exhibits proficiency in demonstrating and training on all ancillary Insulet Corporation data management software
• Maintains an active role with Managed Markets, which includes a sound working knowledge of managed care organization as well as key decision-makers
• Facilitates and conducts required customer training programs
• Maintains a high profile with the professional diabetes organizations in the assigned geographical area
• Routinely contacts and manages sales promotions related to the assigned territory
• Works effectively and productively with colleagues in the commercial and corporate office
• Consistently executes all field sales activities with a high degree of professionalism in accordance with established promotional guidelines
• Completes all administrative duties in a timely fashion and works within the specified budget

Skills and Competencies

• Excellent communication skills, both oral and written
• Strong presentation skills
• Ability to execute sales and marketing plan; ability to manage territory budget
• Ability to function in a fast-paced start-up environment; results oriented
• Team player with experience in dealing directly with HCPs and people with diabetes
• Strong computer proficiency and data analysis

Education and Experience

Minimum Qualifications

• Associate Degree
• 3+ years of clinical experience
• Professional, up-to-date credentials and/or certifications (Certified Diabetes Care and Education Specialist (CDCES), Registered Dietitian (RD), or Registered Nurse (RN), PharmD, or other clinical credentials and/or certifications; state licensure (as required per state)
• Valid driver’s license

Preferred Qualifications

• Bachelor’s degree
• Sales / clinical selling experience in medical device and/or specialty of diabetes.
• Demonstrated relationships with Endocrinologists
• Prior industry, clinical, and diabetes training experience

Additional Information

• Must reside within the geographic area of the assigned territory. This position requires regular business travel, mostly by car within a set geographic region.
• Overnight travel and amount of air travel varies by territory, may be as much as 2 – 5 overnights per month.
• Ability to lift, carry and transport up to 30 lbs., professional sales samples and literature.