Peer Support Mobile Crisis Contingent

Principal Duties and Responsibilities

• Offers guidance and support to people who are struggling with substance use disorder, psychological trauma, or mental health disorders.
• Engages individuals in a recovery partnership and assists in identifying participant's hopes and dreams and the solutions they are seeking.
• Teaches recovery and life skills using recovery tools.
• Functions as a role model to peers exhibiting competency in personal recovery.
• Serves as an advocate providing information and peer support for clients.
• Shares relevant personal experiences related to the "Recovery Process" for the benefit of individuals in recovery.
• Models hope, personal responsibility and self-advocacy to demonstrate how recovery goals can be respectfully met and how a belief in self is maintained.
• Creates a supportive environment for an individual's recovery.
• Assists in developing natural supports and secures a network of community support.
• Cultivates connectedness in the person's life (self, others, the environment, and to meaning and purpose).
• Coordinates with the individual's clinical team and other supports to arrange services or resources to help the individual achieve their goals.
• Observes individuals' changes in mental health status, physical appearance and behavior.
• Attends meetings with DWIHN and MDHHS to report on progress or lack thereof concerning the person served on their treatment.
• Conducts follow ups, attends meetings and interacts with clients and their families after initial contact.
• Assists clients with finding resources for housing, employment and education.
• Maintains records in accordance with professional standards and ensures that files are complete in terms of participant's needs, services provided and care plans.
• Completes clinical documentation as required.
• Understands and adheres to DWIHN compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.
• Establishes and maintains appropriate working relationships with individual staff, outside agencies and vendors.
• Attends and participates in training, education and staff meetings.
• Uses basic intervention skills, behavioral management, and de-escalation techniques.
• Collaborates with mobile crisis clinicians to provide crisis support services in the community.
• Performs additional outreach activities in the community.
• Performs Mobile Crisis duties and responsibilities.
• Performs other related duties assigned.

Knowledge, Skills and Abilities

• Knowledge of DWIHN policies, procedures and practices.
• Knowledge of the DWIHN provider network and community resources.
• Knowledge of MDHHS policies, rules, regulations and procedures.
• Knowledge of Federal policies, rules, regulations and procedures as it relates to DWIHN.
• Knowledge of and ability to comply with HIPAA security standards to ensure the privacy of people served.
• Knowledge of behavioral health and mental health principles and practices.
• Knowledge of Suicide Prevention, Resilience and Crisis Intervention.
• Knowledge of Peer Recovery practices and principles.
• Knowledge of Substance Use Disorder practices and principles.
• Lived experience in program recovery.
• Assessment skills.
• Evaluation skills.
• Organizational skills.
• Communication skills.
• Active Listening skills.
• Computer skills (Word, Excel, Access, Power Point, Outlook, Teams).
• Teamwork Skills.
• Ability to communicate orally.
• Ability to communicate in writing.
• Ability to work effectively with others.
• Ability to work with an ethnically, linguistically, culturally, economically and socially diverse population.
• Judgement/Reasoning ability.

Working Conditions

Employees in this classification must travel throughout Wayne County. Candidates will be required to travel to homes, community-based settings, hospitals, schools, courts, etc. Mobile Crisis Operations is a 24/7 unit. These are part-time positions that will work 12 hour shifts on Saturday and Sunday. The shifts will be (7:00 AM - 7:00 PM) and (7:00 PM - 7:00 AM). Candidates may be required to work other days, hours, or shifts as necessary.