Summary

Provides administrative, operational, and clinical responsibilities for all services in the facility on evenings, nights, weekends, and/or holidays. Serves as the clinical resource person on patient care and services; acts as the patient care representative; collaborates with medical staff, ancillary support, and clinical services in order to ensure optimal patient care services and environmental conditions at all times. Responsible for notifying Administrator-On-Call of serious issues, incidents, and internal and external disaster.

Job description

Job Summary

Provides administrative, operational, and clinical responsibilities for all services in the facility on evenings, nights, weekends, and/or holidays. Serves as the clinical resource person on patient care and services; acts as the patient care representative; collaborates with medical staff, ancillary support, and clinical services in order to ensure optimal patient care services and environmental conditions at all times. Responsible for notifying Administrator-On-Call of serious issues, incidents, and internal and external disaster.

Essential Functions

Supervise patient care through verification of the use of the nursing process according to established nursing practices and patient care standards and provide direction and guidance to facilitate the nursing process.
Ensure appropriate intervention is demonstrated in all situations, e.g., deterioration of patient condition, disruptive behavior, equipment malfunctions, etc.
Serve as off-shift patient care representative, listen to patient or patient family members' issues, documents, and complaints, and investigate if required.
Conduct rounds of all patient care areas and define expectations for accurate reporting with emphasis on high-acuity patients.
Collaborate throughout off-shift with support services, emergency, admitting, and clinical services to coordinate clinical patient care or environmental needs.
Follow through to ensure patient's needs, as well as environmental and safety-related issues, are resolved.

Requirements

Associate's Degree in Nursing required
Registered Nurse [RN - State License] required
Clinical nursing experience 5-7 years required
Lead nursing experience 2-3 years required
Strong organizational and problem-solving/issue-resolution skills
Highly developed communication and interpersonal skills
Ability to anticipate challenges and develop and implement strategies
Ability to work effectively and collaboratively with all professional and support staff
Proven ability to work independently
Strong leadership abilities to provide guidance, mentorship, and education to others

Benefits

Career advancement opportunities
Differentials
Premiums
Bonuses
Recognition programs

Company overview

Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.