Perioperative Business Services Coordinator
Lehigh Valley Health Network
Summary
Assumes responsibility for OR Scheduling and OR billing duties within LVHN Perioperative Services. Collaborates with multiple departments and colleagues to efficiently compile operating room schedules and effectively audit and post surgical logs for our patients across all perioperative locations.
Job description
Summary
Assumes responsibility for OR Scheduling and OR billing duties within LVHN Perioperative Services. Collaborates with multiple departments and colleagues to efficiently compile operating room schedules and effectively audit and post surgical logs for our patients across all perioperative locations.
Job Duties
- Exhibits excellent communication, anticipates needs of ancillary departments in regards to scheduling/billing functions, utilizes PRIDE behaviors at all times and serves as a role model in customer service. Acts as a liaison between the operating room and surgeon practices, effectively communicating needs between departments.
- Verifies patient information, case order, procedure, surgeon performing the case, procedural length, and start time with the surgeons office to arrange the operating room schedule for the immediate next day.
- Audits charge/consumption documents generated by clinical nursing staff, reviews accuracy of a patients surgical log before posting on the EMR and subsequently handing off the case log to the coding department.
- Collaborates directly with surgeons, patient care managers of operating rooms, and practice staff to efficiently accommodate specific needs and resolves conflicts and issues in a timely and respectful manner.
- Reviews all components of surgical billing logs, identifies and verifies variances noted, requests changes to be made to appropriate colleagues and nursing staff when discrepancies are found.
- Handles all requests from surgeon practices in regards to reschedules, updating procedures, and/or cancellations in a timely manner.
- Maintains a 48-hour billing turnover rate at a minimum of 90% of the time.
- Audits items marked as miscellaneous supplies/implants, checks for pricing on items via Lawson, and collaborates with supply chain and purchasing departments to determine if such items are chargeable, and at what cost.
- Assists in orientation and training of new staff to job junctions
Requirements
- High School Diploma/GED
- 2 years in a healthcare office/hospital setting, performing clerical functions, billing and/or scheduling and communicating with a vast array of healthcare professionals and leadership
- Less than 1 year experience in a healthcare setting considered if associates degree or higher obtained
- Knowledge of medical terminology, surgical procedures, and/or coding/billing
- Intermediate computer skills, must have ability to understand and maneuver multiple programs
- Efficient typing, email preparation, and previous experience within EMRs
Company overview
Lehigh Valley Health Network (LVHN) is a major healthcare provider and hospital network based in Allentown, Pennsylvania, serving the Lehigh Valley and Northeastern Pennsylvania regions. Founded in 1899, LVHN operates as a comprehensive healthcare system with 13 hospital campuses, 28 health centers, numerous primary and specialty care physician practices, and multiple urgent care locations. The network's flagship facility, Lehigh Valley Hospital-Cedar Crest, is Pennsylvania's third-largest hospital and features the state's first Level One Trauma Center. LVHN provides a wide range of medical services including specialized institutes for cancer care, heart and vascular treatment, surgical excellence, orthopedics, and neuroscience. The network operates the third-largest heart surgery program in Pennsylvania, performing over 1,200 open-heart procedures annually, and maintains one of the state's largest cancer centers treating over 2,400 new patients each year. In August 2024, LVHN completed a merger with Jefferson Health, becoming part of a larger healthcare system with 32 hospitals and over 700 locations across Pennsylvania. Prior to the merger, LVHN was the largest employer in the Lehigh Valley metropolitan region, with approximately 20,000 employees dedicated to providing comprehensive healthcare services to the community.