Pharmacy Automation Technician

Job Responsibilities

• Ensure optimal utilization of DOSIS machines through medication and supply restocking, canister swaps, inventory ordering requests, and distribution of daily workload among machines and staff.
• Coordinate ongoing canister stocking throughout the day to minimize interruptions in the filling process.
• Manage filling discrepancies and follow standard operating procedures for returning medications to canisters for reuse after pharmacist approval.
• Work with the pre-pack department to manage DOSIS returns and add cards into the pre-pack management system.
• Monitor workflows and production queues to ensure orders are completed on time.
• Review drug throughput reports to evaluate canister utilization and determine whether canisters should be reassigned to different medications.
• Troubleshoot reported canister and tower issues, track helpdesk tickets, and follow through to resolution.
• Complete daily tasks, including checking and ordering stock, reporting broken canisters, and cleaning workstations.
• Maintain thorough knowledge of department processes and respond promptly to unexpected issues during the shift.
• Demonstrate strong interpersonal and customer service skills and contribute to a collaborative, positive work environment.
• Communicate issues and improvement opportunities affecting workflow, efficiency, or production to pharmacy management.

Basic Qualifications

• High school diploma or equivalent.
• Strong attention to detail and accuracy in medication preparation and documentation.
• Excellent organizational and time-management skills.
• Ability to work effectively in a fast-paced environment and prioritize tasks.
• Knowledge of pharmacy laws, regulations, and standards.
• Effective communication skills and the ability to collaborate with a diverse team of healthcare professionals.
• Predictable, reliable, and punctual attendance.

Preferred Qualifications

• Completion of a pharmacy technician license

Physical Requirements

• Ability to regularly lift or move up to 20 pounds.
• Ability to frequently stand, bend, and walk.
• Ability to communicate verbally and hear.
• Visual abilities necessary for the role include close and distance vision, peripheral vision, depth perception, adjusting focus, and distinguishing colors, shades, and brightness.