Pharmacy Intake
Amerita
Summary
Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our location branch.
Job description
Overview
Amerita, Inc. is a leading provider in home Infusion therapy. We are looking for an Intake Coordinator to join our Intake team as we grow to be one of the top home infusion providers in the country. The Intake Coordinator will report to the General Manager and work in our location branch.
As a core member of the Intake team, you will have primary responsibility for the timely clearance of new referrals. We will help you achieve your goals through continuous professional development and regular career progression discussions.
Amerita's intake coordinators are responsible for working in coordination with the sales and pharmacy teams to process patient referrals and admissions in a timely manner. Intake coordinators must gather necessary patient information to create patient records and work with access operations to communicate insurance coverage to patients and referral sources. The Intake coordinators are often the first point of contact for patients and referral sources and must create and maintain a positive, calm and supportive atmosphere; emphasizing personal interest and compassion for our patients.
Shift: Monday-Friday 8:30am-5:00pm
Responsibilities
- Takes Infusion Therapy referrals from referral sources.
- Ensures that all intake forms are complete, clear and within Amerita's scope of service.
- Obtains authorizations and re-authorizations as required by payers.
- Enters patient demographic, insurance and authorization information into the computer system.
- Communicates with other departments regarding the status of referrals.
- Notifies patients/families regarding coverage and payment responsibilities.
- Understands which insurance companies have active contracts with Amerita.
- Ensures that insurance verification is completed and authorization is in place prior to giving the referral to a Pharmacist.
- Maintains confidentiality of patient and proprietary information.
Qualifications
- High School Diploma/GED or equivalent required; Associate's Degree or some college preferred
- Minimum two (2) years of experience collecting referral information in the healthcare market
- Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
- Knowledge of insurance verification and pre-certification procedures
- Understands the scope of services that Amerita can provide
- Strong verbal and written communication skills
Requirements
- High School Diploma/GED or equivalent required
- Associate's Degree or some college preferred
- Minimum two (2) years of experience collecting referral information in the healthcare market
- Experience working with all payer types, including Medicare, Medicaid and commercial insurance companies
- Knowledge of insurance verification and pre-certification procedures
- Understands the scope of services that Amerita can provide
- Strong verbal and written communication skills
Benefits
- Medical, Dental & Vision
- Health Savings & Flexible Spending Accounts
- Tuition discounts & reimbursement
- 401(k)
- Paid Time Off
- Shift Differential
- DailyPay
- Pet Insurance
- Employee wellness and discount programs
Company overview
Amerita is a leading specialty infusion company that provides comprehensive infusion therapy services for patients with acute and chronic health conditions across the United States. Founded in 2006 and headquartered in Greenwood Village, Colorado, Amerita operates 34 pharmacy locations nationwide, offering personalized clinical care through home infusion services, dedicated infusion suites, and ambulatory infusion centers. The company specializes in complex therapies including IV antibiotics, immunoglobulin therapy, chronic inflammatory condition treatments, specialty medications, nutrition support, clotting factor replacements, and inotrope therapy. Amerita employs a multidisciplinary team of pharmacists, certified pharmacy technicians, registered infusion nurses, and clinical professionals who deliver medication and required supplies as prescribed by physicians. With a mission to provide exceptional specialty healthcare services, Amerita focuses on improving patient lives through coordinated pharmacy and nursing coverage, ensuring treatment is administered at the optimal site of care whether in patients' homes or clinical settings. The company holds multiple accreditations including ACHC, PCAB, and URAC Specialty Pharmacy accreditation, demonstrating its commitment to quality standards and patient safety.