Pharmacy Intern

Job Summary

The Pharmacy Intern supports safe, accurate, and patient-centered pharmacy services while developing the knowledge, judgment, and professional behaviors required of a future pharmacist. Working under the direct supervision of a licensed pharmacist and within the scope permitted by state and federal law, the intern assists with prescription processing, medication distribution, patient service, clinical and operational activities, and use of pharmacy and electronic health record systems.

Key Responsibilities

• Perform pharmacist-directed, patient-facing clinical and population health activities including obtaining medication histories, conducting adherence outreach, administering immunizations, completing health screenings and medication reconciliation, and providing patient education.
• Provide a consistent, high-quality patient experience by supporting the pharmacist and pharmacy team in delivering safe, accessible, and patient-centered care.
• Support safe and accurate medication therapy by receiving, interpreting, entering, preparing, packaging, labeling, and distributing prescriptions under pharmacist supervision.
• Use pharmacy systems and the electronic health record to obtain and maintain accurate patient, prescriber, insurance, and medication information; process prescriptions and third-party claims.
• Engage directly with patients to collect clinically relevant information, recognize potential medication-related problems, and refer concerns to the pharmacist.
• Deliver a patient-centered experience by welcoming patients, listening actively, communicating with clarity and cultural humility, protecting privacy, and escalating concerns appropriately.
• Apply and champion pharmacy policies, procedures, medication safety standards, and patient service practices.
• Support medication inventory activities including receiving and storing products, monitoring stock levels and expiration dates, rotating inventory, processing returns or recalls, and maintaining required storage conditions.
• Support patient access to prescribed therapies by assisting with claim troubleshooting, prior authorization activities, refill coordination, patient outreach, and communication with prescribers and insurers.
• Protect patients, patient information, and the integrity of pharmacy services by maintaining confidentiality and complying with HIPAA, fraud, waste and abuse requirements, controlled substance safeguards, and infection prevention practices.
• Contribute to the education and development of students, interns, residents, apprentices, and new staff.
• Maintain a clean, organized, and safe work environment; complete assigned opening, closing, and administrative responsibilities.
• Demonstrate reliability, accountability, ethical conduct, cultural humility, teamwork, and receptiveness to coaching.
• Participate in training, staff meetings, quality improvement initiatives, and assigned projects.

Required Qualifications

• Must be enrolled in a school of Pharmacy program.
• Must be fluent in reading, writing, and speaking English.
• Missouri Pharmacy Intern License.