Pharmacy Service Representative
Infucare Rx Inc on behalf of itself and its subsidiaries
Summary
Reporting to the Pharmacist-In-Charge and Staff Pharmacists, the Pharmacy Service Representative will act as the patient's advocate to ensure that the prescribed drug therapy, pharmacy assessment and pharmacy care plan are followed as prescribed and meets the medical, social, and personal needs of the patient.
Job description
Responsibilities
- Communicates with patients to ensure proper delivery of medications (both acute, IVIG and specialty) for scheduled infusion appointments.
- During communication with patients, understand how to properly complete assessment.
- Assists with determining patient availability for the Digital designation and will assist in education for the patient on using the Digital platform.
- Ensures that patients receive notifications and understand appointment schedule.
- Responds to patient calls timely and appropriately.
- Obtains and updates necessary patient demographic and related data according to policies and procedures.
- Data enters relevant communications in progress notes of pharmacy operating system.
- Assists with picking and packing products in preparation for shipping as requested.
- Attending meetings and other functions necessary to perform duties and assist in business development for the Company, including assisting in launching a certain data collection software.
- Perform other duties as assigned by management.
- Proficient in computer program applications, knowledge, and skills.
Requirements
- Must possess a current and in good standing pharmacy technician license in state of employment
- Minimum of (2) years' experience as a pharmacy technician preferred.
- Healthcare experience required
- Specialty Pharmacy and Home Infusion Services experience preferred
- Proficiency with Microsoft Office suite products
- Experience with information technology a plus
- Have a drive for results, competitive spirit, and self-accountability for achievement of company goals
- Clear, concise communication
- Proven success across past career positions
Physical Demands
Required to stand, walk, sit, talk, and hear; required to use hands to operate vehicles and office equipment; must be able to occasionally lift and/or move up to 25 lbs; specific vision requirements for this job include: close, distance and peripheral vision, and the ability to adjust focus, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position without compromising patient care.
Requirements
- Must possess a current and in good standing pharmacy technician license in state of employment
- Minimum of (2) years' experience as a pharmacy technician preferred
- Healthcare experience required
- Specialty Pharmacy and Home Infusion Services experience preferred
- Proficiency with Microsoft Office suite products
- Experience with information technology a plus
- Have a drive for results, competitive spirit, and self-accountability for achievement of company goals
- Clear, concise communication
- Proven success across past career positions
Company overview
Infucare Rx Inc is a specialized healthcare services company operating in the home health care sector. The company, along with its subsidiaries, focuses on providing pharmaceutical and medical care services to patients in their homes. As a home health care services provider, Infucare Rx likely offers medication management, infusion therapy, and other clinical services that enable patients to receive complex medical treatments outside of traditional hospital settings. The company's business model centers on delivering professional healthcare services directly to patients' residences, which can include administration of intravenous medications, monitoring of treatment responses, and coordination with physicians and other healthcare providers. This approach allows for more personalized care while potentially reducing healthcare costs associated with hospital stays. Infucare Rx operates in the growing home healthcare market, serving patients who require ongoing medical attention but prefer or need to receive treatment in familiar home environments. The company's services are particularly valuable for patients with chronic conditions requiring regular medication administration or those recovering from acute medical events who need continued professional care during their recovery period.