Pharmacy Technician II
Centerstone
Summary
Under the general supervision of the Pharmacist in Charge, the Pharmacy Technician will assist in all areas of pharmacy operations, including prescription preparation, transactions, customer service, and inventory maintenance.
Job description
Summary of Position
Under the general supervision of the Pharmacist in Charge, the Pharmacy Technician will assist in all areas of pharmacy operations, including prescription preparation, transactions, customer service, and inventory maintenance.
This position offers a full-time schedule of 40 hours per week, Monday through Friday, during day shift hours.
Essential Duties & Responsibilities
- Participates in all aspects of the fulfillment process, including answering the telephone, transcribing orders, entering prescriptions, counting and labeling prescriptions, completing cash register transactions, and mailing/shipping prescriptions to patients/clinics
- Works with physician's offices for prior authorization
- Verifies patient insurance benefits and assists in finding patient assistance
- Manages drug and supply inventory by placing daily orders through wholesalers, putting up the daily order, processing returns, and monitoring expiration dates
- Performs periodic waiting bin audits
- Generates applicable reports from various systems when needed
- Validates and processes invoices into Centerstone's WorkDay system to ensure prompt payments and filing in respective vendor folders
- Performs basic housekeeping/cleaning duties to maintain a clean working environment
- Provides thoughtful feedback and solutions to pharmacists and colleagues to develop comprehensive patient care plans
- Prioritizes, communicates, and resolves patient and client concerns to provide optimal patient care
Knowledge, Skills & Abilities
- Exceptional customer service skills, someone who genuinely enjoys interacting with patients over the phone
- Team player, organized, and an effective problem solver
- Excels in a fast-paced pharmacy environment
- Strong interpersonal communication with exceptional verbal and written skills
Qualifications
High School diploma or GED required.
- Minimum 1 year of related experience in pharmacy order entry
- Requires background working in a community pharmacy with a general understanding of pharmaceuticals and pharmacy operations
- Certified Pharmacy Technician required
- CPhT license is a plus but not required
Requirements
- High School diploma or GED required
- Minimum 1 year of related experience in pharmacy order entry
- Background working in a community pharmacy with a general understanding of pharmaceuticals and pharmacy operations
- Certified Pharmacy Technician required
- CPhT license is a plus but not required
- Exceptional customer service skills
- Team player, organized, and an effective problem solver
- Strong interpersonal communication with exceptional verbal and written skills
Benefits
- Medical, Dental & Vision
- Flexible Spending Accounts
- Health Savings Accounts
- 403(b) Retirement Matching
- Paid Time Off
- Ten Paid Holidays
- AD&D Insurance
- Life Insurance
- Long Term Disability
- Employee Resource Groups
- Continuing Education
- Employee Assistance Program
Company overview
Centerstone is one of the nation's largest nonprofit behavioral healthcare organizations, providing comprehensive mental health and substance use disorder services across multiple states. Founded as a 501(c)(3) organization, Centerstone operates as a leading healthcare provider specializing in behavioral health treatment, addiction recovery, and crisis intervention services. The organization serves over 250,000 individuals annually through a network of facilities in Florida, Illinois, Indiana, Kentucky, and Tennessee. Centerstone offers a full continuum of care including outpatient therapy, inpatient treatment, residential services, crisis management, counseling, housing support, and specialized programs for veterans, children, and families. Following its historic merger with Brightli in 2025, the organization now employs more than 10,000 professionals including psychiatrists, psychologists, master's-level clinicians, social workers, and support staff. Centerstone's innovative approach includes the Centerstone Institute, which focuses on clinical research, evidence-based practice implementation, and quality improvement initiatives. The organization is recognized for its commitment to underserved populations and its development of the first known simulation training center for community-based behavioral health clinicians.