Summary

To assist physician(s) at all times to ensure that each customer/patient has a positive experience. As a Pharmacy Technician, you will assist with various prescription center activities under the supervision of the physician. Assist with preparing prescribed medication for patients by filling prescriptions, counting tablets, labeling bottles, stocking products, inventory management, providing customer service, utilizing the computer systems to maintain patient profiles and insurance claims, maintain patient records, and checking patients out. Notify physician of supplies/products that need to be ordered and place orders as directed.

Job description

Purpose

To assist physician(s) at all times to ensure that each customer/patient has a positive experience. As a Pharmacy Technician, you will assist with various prescription center activities under the supervision of the physician. Assist with preparing prescribed medication for patients by filling prescriptions, counting tablets, labeling bottles, stocking products, inventory management, providing customer service, utilizing the computer systems to maintain patient profiles and insurance claims, maintain patient records, and checking patients out. Notify physician of supplies/products that need to be ordered and place orders as directed.

Essential Duties and Responsibilities

Greet all prescription center customers and provide them with exemplary customer service and assistance while maintaining customer/patient confidentiality.
Direct contact with third parties to resolve insurance issues.
Prepare prescribed medications by counting tablets, labeling bottles, and restock inventory.
Calculate and measure medication.
Verify prescriptions.
Participate in the fulfillment process and prescription center support responsibilities.
Ensure the proper flow and documentation of prescription fulfillment is followed at all times.
Maintain patient profiles/records and prepare insurance forms.
Maintain appropriate drug and supply levels.
Maintain quality assurance standards and maintenance of required documentation.
Complete prescription center paperwork, maintain daily/weekly/monthly reports.
Completes additional projects and tasks assigned by Supervisor(s).

Preferred Qualifications

Previous experience supporting physician-dispensed medication programs or in-office prescription centers.
Experience working in a dermatology, specialty pharmacy, or healthcare practice setting.
Familiarity with medication inventory controls, regulatory compliance requirements, and patient assistance programs.

Requirements

Active Pharmacy Technician license, registration, or certification in the applicable state at the time of hire (where required by state law).
National Pharmacy Technician Certification (PTCB or equivalent) preferred.
Minimum of 2-4 years of experience in a high-volume retail pharmacy environment.
Experience with prescription fulfillment, medication dispensing workflows, and inventory management.
Knowledge of insurance verification, prior authorizations, and pharmacy billing processes.
Strong customer service skills with the ability to effectively assist patients and address inquiries.
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Proficiency with pharmacy management systems and electronic health record (EHR) platforms.
Experience with PharmaServ or similar pharmacy dispensing software strongly preferred.
Strong attention to detail and commitment to accuracy, compliance, and patient safety.
Ability to work collaboratively with providers, clinical staff, and operational teams.
High school diploma or equivalent required; additional pharmacy-related education or training preferred.

Benefits

Competitive Pay
Medical, Dental & Vision
401(k) Matching
Paid Time Off
Paid Holidays
Life Insurance
Short-term Disability
Long-term Disability
Wellness Plans
Employee Assistance Program
Employee Discounts
Referral Bonus Program

Company overview

QualDerm Partners is a specialized dermatology healthcare organization focused on providing comprehensive skin care services through a network of dermatology practices. The company operates as a partnership model that brings together dermatologists and skin care specialists to deliver high-quality medical, surgical, and cosmetic dermatology services. QualDerm Partners supports independent dermatology practices with operational infrastructure, administrative services, and business management expertise while allowing physicians to maintain clinical autonomy. The organization's mission centers on improving patient access to dermatological care through practice consolidation and operational efficiency. By partnering with dermatology practices across various regions, QualDerm Partners aims to enhance the quality of skin care delivery while addressing the growing demand for dermatological services in the healthcare market. The company represents a modern approach to dermatology practice management that combines clinical excellence with business optimization.