Pharmacy Technician

How You'll Make an Impact

• Help the pharmacist prepare and dispense medications to ensure patients get the right medication and the right dosage every time
• Provide exceptional and personalized customer service for patients through in-person and phone communication and active listening; help patients navigate stress with calm, ease, and guidance
• Learn and demonstrate an understanding of specialty diseases such as Autoimmune, Oncology, Hepatitis C, HIV, and more to best serve all patients and grow in your career
• Accurately and efficiently enter patient, medication, billing, and sales data into systems to provide a safe, compliant, and seamless experience for our customers
• Support and help improve the pharmacy and the team, empower your career, and learn and grow with others at Omnicell

Primary Responsibilities

• Make outbound calls to patients to coordinate medication refills and deliveries.
• Schedule medication shipments and verify delivery information.
• Collect and securely process patient copayments.
• Document patient interactions and scheduling activities accurately.
• Follow up on pending prescriptions, outstanding payments, and unsuccessful patient contact attempts.
• Coordinate with pharmacy staff to ensure timely prescription fulfillment.
• Meet established daily productivity and scheduling goals.
• Maintain patient confidentiality and provide excellent customer service.

What You'll Bring

Basic Requirements

• High school diploma or GED
• Active, non-expired license/registration with the Texas State Board of Pharmacy
• Active Nationally Certified Pharmacy Technician (CPhT): PTCB or NHA accepted.
• Working knowledge of Pharmacy Technician duties

Work Environment and Physical Demands

• This position is moderately active and requires standing, walking, and other movement for the duration of the shift and lifting up to 25 pounds
• While performing the duties of this job, the employee is regularly required to talk and hear
• Ability to see distinctions in colors and shapes