Summary

Forum Extended Care Services is an independent, privately owned long-term care (LTC) pharmacy that has been providing specialized pharmaceutical services for over 50 years. Headquartered in Chicago, Illinois with additional locations in Wisconsin, the company serves healthcare facilities across Illinois, Indiana, and Wisconsin. As one of the largest regional LTC pharmacies, Forum specializes in pharmacy dispensing and consulting services for nursing facilities, assisted living communities, developmental disability programs, and home-based care settings. The company operates 24/7/365 and maintains dual accreditations from the Accreditation Commission in Health Care (ACHC) in both LTC Pharmacy and Infusion Pharmacy (USP797). Forum distinguishes itself through its personalized concierge service model, advanced technology integration, and commitment to medication accuracy and reliability. With a management team possessing extensive experience in nursing home administration and pharmacy operations, the company focuses on improving resident care by making medication management easy, accurate, and reliable for healthcare providers.

Job description

What you'll do as an Order Entry Specialist

Manage the receipt, resolution, and association of written/faxed/electronic prescriptions or refill requests in the pharmacy management system.
Accurately enter medication orders and process new prescriptions and refills.
Pro-actively handle non-clinical customer inquiries, functioning as the primary resource in handling questions from routine to complex in a fast-paced call center environment.
Comply with all applicable government regulations, standards of practice, company policies, procedures, and patient protocols.
Take part in quality improvement programs to meet company and accreditation standards.

What we need

Current unencumbered license in the state of practice: Certified Pharmacy Technician (certification not required for Illinois Pharmacy Technicians licensed before 2008).
Experience in a specialized pharmacy order-entry environment and/or long-term pharmacy required.
Excellent math, computer, communication, and interpersonal skills required.
Ability to work in a fast-paced environment with strong attention to detail.
Every other weekend and 3 holidays per year required.

Requirements

Current unencumbered license in the state of practice: Certified Pharmacy Technician (certification not required for Illinois Pharmacy Technicians licensed before 2008).
Experience in a specialized pharmacy order-entry environment and/or long-term pharmacy required.
Excellent math, computer, communication, and interpersonal skills required.
Ability to work in a fast-paced environment with strong attention to detail.
Every other weekend and 3 holidays per year required.

Benefits

Paid Time Off
Paid Catastrophic Illness Leave
Paid Life Insurance
Medical, Dental & Vision
401(k) Matching
Tuition Reimbursement
Discounted Company Apparel
Discounted Prescription & OTC
Sign-On Bonus

Company overview

Forum Extended Care Services is an independent, privately owned long-term care (LTC) pharmacy that has been providing specialized pharmaceutical services for over 50 years. Headquartered in Chicago, Illinois with additional locations in Wisconsin, the company serves healthcare facilities across Illinois, Indiana, and Wisconsin. As one of the largest regional LTC pharmacies, Forum specializes in pharmacy dispensing and consulting services for nursing facilities, assisted living communities, developmental disability programs, and home-based care settings. The company operates 24/7/365 and maintains dual accreditations from the Accreditation Commission in Health Care (ACHC) in both LTC Pharmacy and Infusion Pharmacy (USP797). Forum distinguishes itself through its personalized concierge service model, advanced technology integration, and commitment to medication accuracy and reliability. With a management team possessing extensive experience in nursing home administration and pharmacy operations, the company focuses on improving resident care by making medication management easy, accurate, and reliable for healthcare providers.