Pharmacy Technician - Patient Services Representative

Shift: Monday-Friday 8:30am-5:30pm

Responsibilities

• Coordinates and facilitates new referrals and admissions through collaboration with nurses, customer service and distribution
• Conducts and documents initial and ongoing assessment of specific patient, drug and disease information to identify real and potential drug-related problems or needs
• Escalates to a clinician as needed
• Answers inquiries from patients, families, physicians and other healthcare professionals. Escalates to a clinician as needed
• Maintains thorough and appropriate documentation in the customer/patient record of all clinical activities and communication with patients, physicians and other healthcare professionals
• Coordinates and schedules the preparation of IV therapies and home medical equipment orders with the assistance of the Pharmacist
• Helps coordinate patient care activities with Pharmacists, Nurses, other Technicians and Patient Care Coordinators
• Prepares labels, prescriptions and compounding/mixing worksheets and completes and maintains product lot numbers, expiration dates and batch records
• Generates delivery/pick slips under the supervision of the Pharmacist. Picks and pulls supplies and home medical equipment
• Obtains supply inventories from patients/clients and communicates information obtained to the Pharmacist as required and documents all communication in patient progress notes on the pharmacy computer system
• Participates in branch management, department and intra-departmental meetings and quality improvement activities
• Adheres to all accreditation, OSHA, FDA, state, local and federal regulations and standards relevant to infusion pharmacy and home medical equipment
• Other duties as assigned
• Supervisory Responsibility: No

Qualifications

• Successful completion of an approved/accredited pharmacy technician training program; IV certification preferred
• Registered Pharmacy Technician license in state of practice per state regulations
• National Pharmacy Technician Certification as required by the state board of pharmacy in state of practice
• One to three (1-3) years of related pharmacy experience in a home care setting, retail, or pharmacy setting
• General knowledge of drug terminology, pharmaceutical calculations, drug use and aseptic techniques
• Flexible schedule with the ability to work on-call evenings and weekends on an as-scheduled basis
• Effective mathematical and communication skills required
• Basic pharmacy knowledge of reading and interpreting prescriptions
• Ability to work independently, accurately, and efficiently

To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking. The physical requirements will be the ability to push/pull and lift/carry 10-30 lbs