Pharmacy Technician / Pharm Tech Apprenticeship
Walgreens
Summary
As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center – interacting with our customers and developing strong patient relationships. Walgreens invests in an 'earn while you learn' Pharmacy Technician Training Program recognized by ASHP & Department of Labor, guiding you toward PTCB certification.
Job description
Customer Experience
- Engages customers and patients by greeting them and offering assistance with products and services.
- Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members.
- Develops strong relationships with most valuable customers.
Operations
- Under pharmacist supervision, assists in the practice of pharmacy in accordance with state, federal, and company policy.
- Utilizes pharmacy systems to enter patient and drug information, ensuring information is entered correctly.
- Fills prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
- Assists pharmacists in scheduling and maintaining work flow.
- Reports prescription errors immediately to pharmacist on duty and adheres to Quality Improvement Program policies.
- Adheres to Good Faith Dispensing policy during prescription dispensing activities.
- Registers sales on assigned cash register and handles cash as required.
- Handles telephone calls that do not require personal attention of the pharmacist.
- Processes manual claims for third party program prescription services.
- Assists with inventory management activities such as ordering, unpacking, checking and storing shipments.
- May assist pharmacist in administering clinical services including collection and labeling of blood/urine samples.
- Assists in developing relationships with the local medical community through medical provider detailing and outreach.
- Ensures the Pharmacy Department is stocked, clean, neat and orderly.
Training & Personal Development
- Earns and maintains PTCB certification through the designated training program and/or state required certification/registration.
- Attends training requested by Manager and acquires continuing education credits.
- Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
Requirements
- Must be fluent in reading, writing, and speaking English
- Willingness to work a flexible schedule, including evening and weekend hours
- Prefer six months of experience in a retail environment
- Prefer prior work experience with Walgreens
- Prefer good math skills for accurate prescription filling
- Prefer good computer skills
- Prefer knowledge of store inventory control
- Prefer PTCB certification
Benefits
- Pharmacy Technician Training Program
- Career advancement opportunities
- Certification support
Company overview
Walgreens is one of the largest retail pharmacy chains in the United States and a key component of Walgreens Boots Alliance, Inc., a global leader in retail pharmacy, wholesale, and healthcare. Founded in 1901, Walgreens operates approximately 9,000 retail locations across all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands. The company provides comprehensive pharmacy services, prescription fulfillment, over-the-counter medications, health and wellness products, and personal care items. Beyond traditional retail pharmacy, Walgreens has expanded into healthcare services through its Healthcare Clinics, offering basic medical services, vaccinations, and health testing. The company plays a critical role in the U.S. healthcare system by providing accessible medication management, immunization services, and health consultations to millions of customers daily. Walgreens also operates specialty pharmacy services and has developed digital health platforms to enhance patient engagement and medication adherence.