Pharmacy Transition of Care Coordinator

Summary

Responsible for supporting the pharmaceutical needs of patients during the transition period from hospital setting through discharge to home. Ensures continuity of care by facilitating communication between health care providers, patients, and pharmacists, with the goal of optimizing medication management in reducing hospital readmissions and additional quality improvement metrics. Uses pharmacy systems to obtain patient and drug information to process prescriptions. Assists pharmacists in performing technical duties related to the distribution of drugs to patients. Develops strong relationships with colleagues and patients.

Job Duties

• Assist in promoting a safe and effective patient discharge plan related to patient medications.
• Assures all medications are properly labeled, verified by a pharmacist, and dispensed in a timely manner.
• Document all transition-related activities in patient record.
• Fills medication orders accurately and efficiently.
• Coordinate the delivery of medications to the bedside.
• Assists pharmacists in preparing and dispensing prescription orders and coordinating post-discharge follow-up care.
• Prioritizes workload, maintains organization, and coordinates activities with other healthcare professionals.
• Collaborate with healthcare providers to resolve medication order discrepancies.
• Communicate patient medication related questions or concerns to the pharmacist.
• Support efforts to reduce hospital readmissions by ensuring proper medication adherence.
• Assist in enrolling patients in pharmacy software system.
• Assist in reviewing coverage and affordability with patients and identifying payment options.

Minimum Qualifications

• High School Diploma/GED
• 2 years pharmacy experience.
• Able to work in a fast-paced environment.
• Good math skills needed for counting, measuring, and weighing medications.
• Basic computer skills.
• Strong communication and organizational skills.
• Ability to work collaboratively with interdisciplinary healthcare team.
• Strong time management, prioritization, and adaptability skills.
• Understanding of prescription insurance coverage.
• CPhT - Certified Pharmacy Technician - Pharmacy Technician Certification Board Upon Hire
• RPT - Registered Pharmacy Technician - State of Pennsylvania Upon Hire

Preferred Qualifications

• 3 years pharmacy experience.
• Knowledge and ability to use any technology, equipment, or computers necessary for preparation and distribution of medications.
• Knowledge of brand name/generic medications.
• Knowledge and understanding of pharmaceutical and medical terminology, as well as pharmaceutical calculations.
• BLS - Basic Life Support AHA - American Heart Association Upon Hire