Phlebotomist II Representative - Hospital

Responsibilities

• Perform venipuncture and capillary blood collection on patients of all age groups, including pediatric and trauma patients.
• Accurately label and process specimens according to laboratory protocol.
• Maintain cleanliness and organization of phlebotomy carts and work areas.
• Administer oral solutions according to established training, such as Glucola.
• Data entry and processing specimens including labeling, centrifuging, splitting, and freezing specimens as required by test order.
• Perform departmental-related clerical duties such as data entry, inventory, stock supplies, and answer phones.
• Read, understand and comply with departmental policies, protocols and procedures.
• Observe infection control and safety protocols at all times.
• Assist with compilation and submission of monthly statistics and data.
• Maintain all appropriate phlebotomy logs in a timely manner.
• Complete all data entry requirements accurately including patient registration and test order entry.
• Complete training courses and keep up to date with the latest phlebotomy techniques.
• Act as mentor, point of contact and training resource for new employees.
• Assist with periodic inventory counts.
• Communicate professionally with clients to resolve or refer, and document problems.
• Assist supervisors with the implementation of SOPs for phlebotomy services.
• Rotate through inpatient, outpatient, physicians' offices, and ED settings as required.
• Accountable for sign-off of new hire initial, bi-annual or annual training competencies.
• Support pre-analytical laboratory functions including receiving, sorting, racking, and preparing specimens.
• Identify and resolve specimen-related issues or escalate appropriately.

Qualifications

Required Work Experience: At least one year of phlebotomy experience required, inclusive of heel stick, pediatric, geriatric, and capillary collections. Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime. Must have reliable transportation, valid driver's license, and clean driving record, if applicable.

Preferred Work Experience: Minimum 2 years of phlebotomy experience. Experience within hospital environment. Customer service or healthcare experience preferred. Keyboard/data entry experience.

Education: High School Diploma or Equivalent. (Required)

Technical Training or Professional Licensing: Phlebotomy certification (required in certain states, e.g. California, Nevada, Washington and Louisiana) (Preferred)