Phlebotomist
Lehigh Valley Health Network
Summary
Performs a variety of patient services such as: Phlebotomy, EKG, and DNA collections on a routine and STAT basis as required. Performs a wide variety of test ordering and clerical duties as required. Performs specimen processing to include: accessioning of orders, processing of clinical specimens in preparation for departing to HNL processing facility. Projects a positive image of the Medical Center with a focus on patient care and customer relations. Serves as a liaison between LVHN- Pocono and its counterparts/customers while aiding with inquires or concerns.
Job description
Summary
Performs a variety of patient services such as: Phlebotomy, EKG, and DNA collections on a routine and STAT basis as required. Performs a wide variety of test ordering and clerical duties as required. Performs specimen processing to include: accessioning of orders, processing of clinical specimens in preparation for departing to HNL processing facility. Projects a positive image of the Medical Center with a focus on patient care and customer relations. Serves as a liaison between LVHN- Pocono and its counterparts/customers while aiding with inquires or concerns.
Job Duties
- Performs venipunctures, capillary, POCT, EKG, PKU, DUI, Drug Screen and DNA collections for all age groups, at all Patient Care Service Centers and Diagnostic locations.
- Positively identifies each patient prior to collection of specimens, using defined laboratory protocol. Accurately labels all specimens collected for testing. Processes, prepares and stores all specimens for transport, in accordance with laboratory handbook and departmental SOP requirement.
- Clarifies orders and pre-analytical test requirements when required. Reviews tests already requisitioned for accuracy, prior to processing and releasing for transport, while logging courier calls and contacts courier for specimen pick ups.
- Performs LIS data entry and HIS data entry for all blood and body fluids. Obtains blood and body fluid specimens from hospital, outpatient drawing areas and emergency rooms, according to written policies. Utilizes all appropriate programs, systems, applications and assigned laboratory equipment.
- Responds to customer and client inquires/questions for information regarding specimen requirements, testing schedules, hospital and departmental operations.
- Handles a heavy workload, while working alone or extended hours, as necessary; FLEX. While having the ability to multitask, prioritize and keep organized.
Minimum Qualifications
- High School Diploma/GED and 1 year or
- Proficient computer skills required. Must have excellent written and verbal communication skills. Must demonstrate excellent customer service skills.
- Knowledge of best practices and regulation of blood drawing techniques and collection.
- Course work or previous medical terminology experience.
- Good interpersonal skills to effectively interact with patients and providers.
- Ability to build comprehensive reports and effectively convey information to others.
- Knowledge of safety guidelines, utilization of proper PPE and sanitization processes.
- Must successfully complete appropriate training and achieve proficiency at the end of 90 days.
- American Heart Association Basic Life Support - State of Pennsylvania within 90 Days
- DL - Driver's License_PA - State of Pennsylvania
Preferred Qualifications
- Technical School Diploma Successful completion of an approved phlebotomy training course or 1-year previous work experience as a phlebotomist.
- CPT - Phlebotomy Technician Certification - State of Pennsylvania or
- PBT - Phlebotomy Laboratory Technician ASCP - State of Pennsylvania
Requirements
- High School Diploma/GED
- 1 year of experience or relevant coursework
- Proficient computer skills
- Excellent written and verbal communication skills
- Excellent customer service skills
- Knowledge of best practices and regulation of blood drawing techniques and collection
- Course work or previous medical terminology experience
- Good interpersonal skills
- Ability to build comprehensive reports and effectively convey information
- Knowledge of safety guidelines, utilization of proper PPE and sanitization processes
- Must successfully complete appropriate training and achieve proficiency at the end of 90 days
- American Heart Association Basic Life Support - State of Pennsylvania within 90 Days
- DL - Driver's License_PA - State of Pennsylvania
Company overview
Lehigh Valley Health Network (LVHN) is a major healthcare provider and hospital network based in Allentown, Pennsylvania, serving the Lehigh Valley and Northeastern Pennsylvania regions. Founded in 1899, LVHN operates as a comprehensive healthcare system with 13 hospital campuses, 28 health centers, numerous primary and specialty care physician practices, and multiple urgent care locations. The network's flagship facility, Lehigh Valley Hospital-Cedar Crest, is Pennsylvania's third-largest hospital and features the state's first Level One Trauma Center. LVHN provides a wide range of medical services including specialized institutes for cancer care, heart and vascular treatment, surgical excellence, orthopedics, and neuroscience. The network operates the third-largest heart surgery program in Pennsylvania, performing over 1,200 open-heart procedures annually, and maintains one of the state's largest cancer centers treating over 2,400 new patients each year. In August 2024, LVHN completed a merger with Jefferson Health, becoming part of a larger healthcare system with 32 hospitals and over 700 locations across Pennsylvania. Prior to the merger, LVHN was the largest employer in the Lehigh Valley metropolitan region, with approximately 20,000 employees dedicated to providing comprehensive healthcare services to the community.