Phlebotomist Supervisor
Labcorp
Summary
Labcorp is seeking a Phlebotomy Supervisor to lead a team of Phlebotomists and directly impact the Patient/Client experience, managing and overseeing all aspects of LabCorp patient service centers and designated client locations.
Job description
Job Responsibilities
- Supervise a team of 25+ phlebotomists working in Patient Service Centers and/or physician's offices
- Manage patient flow, wait times, inventory levels and information logs
- Monitor monthly productivity and report any deviations as necessary
- Coordinate phlebotomists' schedules through resourceful and creative thinking
- Perform operational duties such as payroll, monthly schedules and performance appraisals
- Partner with Human Resources regarding employee relations issues and disciplinary actions
- Hire and train phlebotomists to fill any open positions
- Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
- Provide exceptional customer service to all patients and clients
- Assist in the set-up of new Patient Service Centers or Client Offices
- Provide resolution of any patient or client issues
- Perform, collect and prepare specimens when needed
- Travel to additional sites as necessary
Minimum Qualifications
- High school diploma or equivalent
- 3 years or more relevant experience as a phlebotomist
- Minimum of 1 year of experience in a leadership position
Preferred Qualifications
- Associate's degree
- Experience with scheduling, inventory management, and team coordination
Additional Job Standards
- At least 21 years old and have a Valid Driver's License and good driving record
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Reliable transportation and clean driving record if applicable
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test
Requirements
- High school diploma or equivalent
- 3 years or more relevant experience as a phlebotomist
- Minimum of 1 year of experience in a leadership position
- At least 21 years old
- Valid Driver's License and good driving record
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Reliable transportation and clean driving record
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test
Benefits
- Medical, Dental & Vision
- Life Insurance
- STD/LTD
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Quarterly Incentive Bonus Program
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.