Phlebotomy Site Coordinator
Labcorp
Summary
Labcorp is seeking a Patient Service Center (PSC) Site Coordinator to join our team in Mt. Pleasant, SC. This position will be responsible for the coordination and oversight of activities of Patient Service Centers within an assigned area. The PSC Coordinator will work closely with the PSC staff, management, as well as the laboratory staff and clients to ensure optimal operation of the Patient Service Center. The position will also perform phlebotomy and specimen processing procedures at LabCorp Patient Service Centers under minimal supervision.
Job description
Work Schedule
Monday - Friday 7:00am - 4:00pm with rotating weekends
Job Responsibilities
- Observe and report any performance, compliance or staffing related issues to supervisors
- Manage and monitor patient flow, wait times, inventory levels and information logs
- Monitor monthly productivity reports and report any deviations as necessary
- Address any customer service-related issues in a prompt and respectful manner
- Promote teamwork, cohesiveness and effective communication among coworkers
- Perform blood collections by venipuncture and capillary techniques for all age groups
- Collect specimens for drug screens, paternity tests, alcohol tests etc.
- Perform data entry of patient information in an accurate and timely manner
- Process billing information and collect payments when required
- Prepare all collected specimens for testing and analysis
- Administrative and clerical duties as necessary
- Travel to additional sites when needed
Minimum Qualifications
- High school diploma or equivalent
- 1 year of experience as a phlebotomist
Preferred Qualifications
- 3 years or more of phlebotomy experience
- 6 months of leadership experience
Additional Job Standards
- In lieu of work experience, a Phlebotomy certification or completed training program from an accredited agency
- In depth knowledge of phlebotomy duties, responsibilities and techniques
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Reliable transportation and clean driving record if applicable
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test
Requirements
- High school diploma or equivalent
- 1 year of experience as a phlebotomist
- In depth knowledge of phlebotomy duties, responsibilities and techniques
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Reliable transportation and clean driving record if applicable
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test
Benefits
- Medical, Dental & Vision
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.