Phlebotomy Supervisor
Labcorp
Summary
LabCorp is seeking a Phlebotomy Supervisor to join our team in Dothan AL. As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others.
Job description
Work Schedule
Monday – Friday 8:00am-5:00pm, additional days and hours may be required
Job Responsibilities
- Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices
- Manage patient flow, wait times, and inventory levels and information logs
- Monitor monthly productivity and report any deviations as necessary
- Coordinate phlebotomists' schedules through resourceful and creative thinking
- Perform operational duties such as payroll, monthly schedules and performance appraisals
- Partner with Human Resources regarding employee relations issues and disciplinary actions
- Hire and train phlebotomists to fill any open positions
- Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
- Provide exceptional customer service to all patients and clients
- Assist in the set-up of new Patient Service Centers or Client Offices
- Provide resolution of any patient or client issues
- Perform, collect and prepare specimens when needed
- Travel to additional sites as necessary
Minimum Qualifications
- High school diploma or GED or equivalent
- 3 year or more experience in a supervisory or people leader position
- 3 years or more experience as a phlebotomist
Preferred Qualifications
- 5 year or more experience in a supervisory or people leader position
- 5 years or more experience as a phlebotomist
Additional Job Standards
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Valid driver’s license and a clean driving record with reliable transportation
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test
- Be at least 21 years’ old
Requirements
- High school diploma or GED or equivalent
- 3 year or more experience in a supervisory or people leader position
- 3 years or more experience as a phlebotomist
- Proven track record in providing exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Valid driver’s license and a clean driving record with reliable transportation
- Flexibility to work overtime as needed
- Able to pass a standardized color blindness test
- Be at least 21 years’ old
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Quarterly Performance Bonus
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.