Phlebotomy Supervisor
Labcorp
Summary
LabCorp is seeking a Phlebotomy Supervisor to join our team at 26732 Crown Valley Parkway, Suite 251, Mission Viejo, CA 92691
Job description
Work Schedule: Monday – Friday hours will vary between 6am – 6pm based on coverage needs; Weekend hours may be required as needed.
Job Responsibilities
- Supervise a team of approximately 20-30 or more phlebotomists working in Patient Service Centers and/or physician's offices in Mission Viejo, California area
- Manage patient flow, wait times, inventory levels and information logs
- Monitor monthly productivity and report any deviations as necessary
- Coordinate phlebotomists' schedules through resourceful and creative thinking
- Perform operational duties such as payroll, monthly schedules and performance appraisals
- Partner with Human Resources regarding employee relations issues and disciplinary actions
- Hire and train phlebotomists to fill any open positions
- Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
- Provide exceptional customer service to all patients and clients
- Assist in the set-up of new Patient Service Centers or Client Offices
- Provide resolution of any patient or client issues
- Perform, collect and prepare specimens when needed
- Travel to additional sites as necessary
Minimum Qualifications
- High school diploma or equivalent
- Valid California State issued Phlebotomy License
Preferred Qualifications
- Associate or bachelor's or master's degree
- 3 or more years' phlebotomy experience working in clinical / hospital environment
- 2 or more years' assisting all patient groups (pediatric - geriatric)
- 3 or more years' phlebotomy managerial or supervisory or team leader experience
Additional Job Standards
- Able to pass a standardized color blindness test
- Flexibility to work overtime as needed
- Able to work in a fast paced / high volume work environment
- Exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Be at least 21 years old
- Valid Driver's License
- Reliable transportation and clean driving record
Requirements
- High school diploma or equivalent
- Valid California State issued Phlebotomy License
- Able to pass a standardized color blindness test
- Flexibility to work overtime as needed
- Able to work in a fast paced / high volume work environment
- Exceptional customer service
- Strong communication skills; both written and verbal
- Ability to work independently or in a team environment
- Comfortable working under minimal supervision
- Be at least 21 years old
- Valid Driver's License
- Reliable transportation and clean driving record
Benefits
- Medical, Dental & Vision
- Life Insurance
- Short Term Disability
- Long Term Disability
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.