Physical Security Supervisor

About the Role

We're looking for a Physical Security Supervisor to lead and oversee 24/7 security operations at our Juncos Facilities. You'll manage contracted security officers, handle incident response, and collaborate with Facilities, HR, and site leadership to keep our people and assets safe.

Responsibilities

• Oversees daily physical security operations across the campus, including guard force performance, post coverage, and patrol activity.
• Conducts daily walkthroughs and safety inspections of interior/exterior areas, parking areas, and high-risk zones, coordinating corrective action with Facilities and EHS as needed.
• Leads shift briefings for contracted security officers and performs regular spot checks to confirm posts are staffed, equipped, and operating to standard.
• Manages onboarding and offboarding of contracted security personnel, including training compliance, roster accuracy, and access provisioning/deactivation.
• Administers the campus access control program, including badge issuance, visitor management, and escort procedures for restricted areas.
• Monitors CCTV systems and alarm platforms to detect and respond to security or safety concerns in real time.
• Acts as an on-site incident lead during emergencies, coordinating with law enforcement, fire, and EMS as required.
• Supports Global Security, HR, and Employee Relations investigations by reviewing camera footage, access logs, and building factual timelines while maintaining strict confidentiality.
• Leads awareness campaigns; promotes a culture of preparedness and vigilance with employees and visitors.
• Plans and executes security coverage for on-site events, including staffing, access controls, and post-event debriefs.
• Maintains incident logs and compiles regular reports on security trends, KPIs, and corrective actions for site leadership.
• Builds and maintains strong working relationships with vendor security partners to ensure adherence to performance standards and contract requirements.
• Serves as a point of contact for employees and visitors on day-to-day security matters and campus safety questions.
• Reviews and recommends updates to physical security procedures to align with industry best practices.
• Supports workplace violence prevention efforts through observation, reporting, and coordination with the broader security team.
• Maintains strong relationships with local law enforcement, fire, EMS and other agencies to support effective incident response and community coordination.
• Protects the organization's employees, properties and all items of value on premises from any preventable harm or danger.
• Conducts investigations to protect organization assets.
• Responds to contingency events including bomb threats, sabotage and severe weather conditions.
• Performs duties in the areas of security education, classified document control, security investigations, classification control, property and personnel safeguarding, etc.

Must Have: Minimum Requirements

• Requires Bachelor Degree
• Requires minimum of 1+ years of relevant experience.

Nice to Have

• Experience supervising or coordinating internal or contracted guard force personnel in a corporate or campus environment
• Bilingual (Spanish and English).
• Working knowledge of access control systems, CCTV platforms, and incident reporting tools
• Ability to remain composed and make sound decisions during emergency situations.
• Strong written and verbal communication skills, with attention to detail in logs and documentation.
• Experience supporting HR/ER investigations in a security capacity.
• Ability to work flexible hours, including nights, occasional weekends to support 24 coverage.
• Familiarity with workplace violence prevention/ threat assessment principles.
• Professional security certifications (e.g., APP, CPO, PSP) a plus
• CPR/AED Certification