Physician Lab Sales Specialist - North Carolina
Henry Schein
Summary
The Physician Lab Sales Specialist (PLSS) is responsible for driving sales of CLIA-waived and moderately complex diagnostic solutions into physician-owned laboratories, urgent care centers, community health clinics, and specialty practices. In addition to Point of Care (POC) and waived testing, the role includes responsibility for positioning non-waived instrumentation (CBC, chemistry/IA, molecular platforms) and associated multi-year reagent rental agreements for practices with the patient base to support expanded in-office testing. The PLSS balances transactional sales (consumables, POC testing) with strategic capital placements and provides consultative support around compliance, reimbursement, and lab workflow optimization.
Job description
Key Responsibilities
- Drive sales growth by promoting Henry Schein's exclusive laboratory solutions, including instrumentation, reagents, consumables, and point-of-care testing.
- Deliver strategic account plans focused on maximizing revenue, improving penetration across specialties, and retaining top-tier customers.
- Negotiate multi-year reagent rental agreements and instrument placements within physician labs.
- Partner with Field Sales Consultants (FSCs), Inside Sales Consultants (ISCs) and Executive Selling Teams (BDE / SGE) to coordinate customer strategy, maximize wallet share, and expand territory reach.
- Build trusted advisor relationships with physicians, lab directors, administrators, and decision-makers across multiple care settings, including Physician Office Labs (POLs), Urgent Care Centers, Large Group Practices, Community Health Centers, Integrated Delivery Networks (IDNs).
- Conduct diagnostic workflow analyses to uncover opportunities for upgrading instrumentation, consolidating vendors, and improving reimbursement potential.
- Target new accounts through data-driven prospecting.
- Maintain deep knowledge of the CLIA regulatory landscape (waived, moderate, and high complexity testing environments).
- Monitor competitive activity and market shifts to inform strategy and capitalize on white-space opportunities.
- Serve as a laboratory diagnostics subject matter expert to internal teams, offering product expertise.
Specific Knowledge & Skills
- Strategic, solution-oriented sales approach. Demonstrated ability to meet or exceed revenue and unit targets.
- Excellent communication and presentation skills
- Strong analytical and problem-solving capabilities
- Experience selling into physician office labs, urgent care centers, Large Group Practices and IDNs preferred.
- Prior experience collaborating within cross functional teams to achieve multi-channel growth preferred.
- Demonstrated success exceeding quotas and driving territory growth in competitive markets.
- Proven ability to close both transactional consumables sales and longer-cycle moderate complexity placements.
- Familiarity with reagent rental models, CLIA compliance, and reimbursement frameworks.
- Strong prospecting and territory management skills.
General Skills & Competencies
- Excellent understanding of industry practices
- Strong proficiency with tools, systems, and procedures
- Excellent planning/organizational skills and techniques
- Excellent independent decision making, analysis and problem solving skills
- Outstanding verbal and written communication skills
- Excellent presentation and public speaking skills
- Excellent interpersonal skills
- Excellent conflict resolution skills and ability to deliver difficult messages
- Ability to build partnerships at all levels within the company
- Good negotiating skills
- Resolve complex issues in effective ways
- Project management, consultative skills and ability to manage a budget
- Specialist in multiple technical and/or business skills
- Ability to cultivate and develop lasting internal and external customer relations
Work Experience
Typically 7 or more years of increasing responsibility and complexity in terms of any applicable professional experience.
Preferred Education
Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent preferred. May hold two or more industry certifications.
Travel / Physical Demands
This position requires extensive travel within the designated territory. (Minimum 50% travel is not unusual) This position will be working in a home office environment, utilizing typical office equipment.
Requirements
- Typically 7 or more years of increasing responsibility and complexity in terms of any applicable professional experience.
- Strategic, solution-oriented sales approach. Demonstrated ability to meet or exceed revenue and unit targets.
- Excellent communication and presentation skills
- Strong analytical and problem-solving capabilities
- Demonstrated success exceeding quotas and driving territory growth in competitive markets.
- Proven ability to close both transactional consumables sales and longer-cycle moderate complexity placements.
- Familiarity with reagent rental models, CLIA compliance, and reimbursement frameworks.
- Strong prospecting and territory management skills.
- Maintain deep knowledge of the CLIA regulatory landscape (waived, moderate, and high complexity testing environments).
- Typically a Bachelor's Degree or global equivalent in related discipline.
- Experience selling into physician office labs, urgent care centers, Large Group Practices and IDNs preferred.
- Prior experience collaborating within cross functional teams to achieve multi-channel growth preferred.
- Master's degree or global equivalent preferred.
Company overview
Henry Schein, Inc. is a leading global healthcare solutions company that serves as the world's largest provider of healthcare products and services to office-based dental and medical practitioners. Founded in 1932 and headquartered in Melville, New York, the company operates as a Fortune 500 corporation and S&P 500 component with extensive operations across 33 countries and territories. Henry Schein specializes in distributing dental and medical supplies, equipment, pharmaceuticals, and technology solutions to more than 1 million customers worldwide. The company offers comprehensive business, clinical, technology, and supply chain solutions designed to help healthcare professionals improve operational efficiency and clinical outcomes. With a centralized and automated distribution network featuring over 300,000 branded products, Henry Schein has established itself as a trusted advisor in the healthcare industry, consistently recognized as one of the World's Most Ethical Companies for 14 consecutive years. The company's revenue reached $12.7 billion in 2024, demonstrating sustained growth since its public listing in 1995.